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Network outages ground Porter flights

Stranded passengers wait in Porter Airlines' Billy Bishop Airport in Toronto, ON. on Sept. 17, 2013.
Stranded passengers wait in Porter Airlines' Billy Bishop Airport in Toronto, ON. on Sept. 17, 2013. Courtesy of Bonnie Cohen/Twitter

UPDATE: Cancelled flights can be found below

TORONTO – Flights around the world are being cancelled or delayed due to network outages affecting a number of airlines, including Canada’s own Porter Airlines.

Early Tuesday evening, Porter Airlines’ official Twitter account sent out the following tweet:

Soon after, social media was flooded with tweets from stranded passengers:

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Speaking with Global News, Brad Cicero, Porter’s director of communications & public affairs says that the problem is lies with Navitaire, an airline outsourcing service owned by management consulting firm Accenture.

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“Porter Airlines’ website is down, so the best bet for people is to call the customer service number for updates,” Cicero said.

Porter Airline’s customer service can be reached at 1 (888) 619-8622.

Cancelled flights, morning of Wednesday, Sept. 18, 2013:

  • Flight #245 (Toronto – Ottawa)
  • Flight # 610 (Timmins – Toronto)
  • Flight #572 (Windsor – Toronto)
  • Flight #242 (Ottawa – Toronto)

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