Winnipeg Transit Plus has made some changes to its trip-booking system with the goal of improving accessibility for its users.
The city said Wednesday that Transit Plus will be moving to a first-come, first-served system on Oct. 6, using updated trip-booking software.
“We’re pleased to see this change going forward, as it will improve accessibility and lead to a more flexible service that can better meet customer demand,” said Coun. Matt Allard (St. Boniface), who chairs the city’s standing policy committee on infrastructure renewal and public works.
“This builds on other recent changes to ensure greater access to all forms of transit, such as improved wheelchair securements on new buses in the conventional fleet and expanding the service area for Winnipeg Transit Plus.”
Under the previous system still in place until early next month — which a city review called “outdated” — trips are assigned a priority and booked accordingly.
“We’re communicating with our customers and supporting them with training sessions to help them prepare for a few changes to how they book trips and plan their pick-ups,” said Winnipeg Transit’s Teresa Platt.
“Under the new system, Transit Plus customers will find out immediately if a trip is available at their requested time, or if we can offer an alternate time that works for them.”
More information about the new system can be found on the Winnipeg Transit website.
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