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‘I passed out’: Injured Surrey child driven to hospital by family after lengthy ambulance delay

Click to play video: 'Surrey parents drive injured child to hospital after lengthy ambulance delay' Surrey parents drive injured child to hospital after lengthy ambulance delay
WATCH: A Surrey mother and father say they were forced to drive their injured eight-year-old daughter to hospital last week after no ambulance had arrived 30 minutes after they called 911. – Jun 22, 2021

“I don’t know what happened to me, I passed out.”

That’s how Aira Khan described the aftermath of a frightening fall that sent her to hospital.

As the eight-year-old was reaching up to close a bathroom window she tumbled, landing hard on the tracking system of the shower.

Click to play video: 'Vancouver senior in distress waits for five hours for ambulance to no avail' Vancouver senior in distress waits for five hours for ambulance to no avail
Vancouver senior in distress waits for five hours for ambulance to no avail – Jun 4, 2021

Aira’s parents called 911. After waiting 30 minutes for an ambulance to arrive, they called 911 again and were told one wasn’t available.

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Aira’s father rushed her to emergency where doctors conducted a series of tests for possible internal injuries. Fortunately, she didn’t have any.

Read more: Questions about B.C. ambulance response times as woman waits hour with broken hip

“I’m disappointed,” Troy Clifford, president of the Ambulance Paramedics of BC, said. “I’m wondering what it’s going to take for the ambulance service to really acknowledge the situations and know what they’re doing and the effects on our patients and the public.”

Click to play video: 'B.C. paramedic says he has ‘never seen it this bad’ in his 33-year career' B.C. paramedic says he has ‘never seen it this bad’ in his 33-year career
B.C. paramedic says he has ‘never seen it this bad’ in his 33-year career – Jun 4, 2021

In a statement, BC Emergency Health Services said:

“On June 18 at that time, we were experiencing a high call volume and did not have an ambulance immediately available as paramedics were responding to time-critical and potentially life-threatening medical emergency calls.”

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Read more: Group of B.C. mayors raises concerns about paramedic shortages

Clifford said there was a large number of out-of-service, unstaffed ambulances over the weekend. He said he received reports from paramedics that on Sunday night “up to 50 per cent of the ambulances were parked with no staff.”

The Khan family says they’re speaking out because they’re hoping the system can be improved.

“What we have gone through, we don’t want anybody to [go] through,” Khan’s mother Sadaf said.

As for little Aira, she’s still a bit sore, but is expected to make a full recovery.

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