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Yellowknife without phone and internet service after fibre damage

A Northwestel building in downtown Whitehorse, Yukon Territory with murals on the side.
A Northwestel building in downtown Whitehorse, Yukon Territory with murals on the side. (Don Denton/TCPI/The Canadian Press)

Residents in southern Northwest Territories experienced a phone and internet service outage on Saturday.

A statement from telecommunications company Northwestel says its customers in Yellowknife and surrounding communities should be prepared to be without service for most of the day.

READ MORE: Power outage in Yukon knocks out communication systems across territory

Northwestel says cellular service, internet, long-distance phone and TV services have been impacted by damage to fibre infrastructure leading into Yellowknife.

The company did not say how many customers are affected by the outage.

READ MORE: If you had a bad sales experience with Canada’s telecoms, the CRTC wants to know

Northwestel says technicians have been sent to repair the damage.

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RCMP are asking residents to call their local police detachment in case of an emergency or go to a police station in person.