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What is Negative Billing?

Here is the definition under the Alberta Fair Trading Act. 

 

A “negative option practice” means a consumer transaction in which a supplier 

 

     (a)    provides goods or services to a consumer, including the enhancement of a service that a consumer is already receiving, that the consumer did not request, and 

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     (b)    requires the consumer to pay for the goods or services unless the consumer informs the supplier that the consumer does not want the goods or services. 

   

A consumer is not liable to pay for any goods or services received under a negative option practice. 

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No supplier may supply goods or services to a consumer through a negative option practice. 

 

www.servicealberta.ca 

 

 

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