A restaurant in India’s southern Chennai city is trying to revolutionize customer service by introducing robot waiters to deliver food and drinks.
At the ‘Robot‘ restaurant, a tray-wielding humanoid roams the eatery, delivers food to patrons and collects the dirty dishes and takes it back to the kitchen.
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The restaurant formerly known as ‘Momo’ was re-launched as ‘Robot‘ after the founding partners Venkatesh Rajendran and Karthik Kannan decided to include technology with gourmet.
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Customers can order food at this restaurant that largely comprises of Thai and Chinese cuisines using only phone tabs that are placed at every table. A customer, Roopa, said she was astonished on how smoothly the restaurant was functioning in the absence of actual waiters.
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Use of service robots is a common phenomenon in many countries. The demand for servicerobots is expected to accelerate in the next three years as robots – already used to perform tasks such as assisting medical surgery, milking cows or moving objects around warehouses – become more popular for domestic and personal use.
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