NEW YORK, N.Y. – Wal-Mart Stores Inc. on Wednesday will officially launch a mail subscription service, called Goodies, that lets U.S. shoppers discover new foods from the comfort of their homes.
For a monthly fee of $7 that includes tax and shipping, customers get a box of five to eight hand-picked, sample-size food items, ranging from organic to ethnic products that are not currently carried on Wal-Mart’s shelves. The world’s largest retailer began testing the service three months ago and so far has 3,000 subscribers. For November items include pumpkin souffle mix, white cheddar popcorn and dark chocolate-infused Quinoa bars.
Wal-Mart told reporters in late May that its research division – Walmart Labs – was creating a food subscription service, but the company didn’t offer many details.
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It works like this: users can sign up for the service at http://www.goodies.co . The monthly price is almost half of the total value of the items if they were purchased separately, according to Wal-Mart. If customers like the products, they can purchase full-size versions on the Goodies Co. website. Goodies has also created a social community online where subscribers can post reviews to earn loyalty points. The points can be redeemed in the future for items in the store.
Ravi Raj, vice-president of products at San Bruno, California-based Walmart Labs said it wanted to start a subscription service for food because it is “inherently very social.”
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“People love to talk about new food products,” Raj said.
Wal-Mart is also looking to use Goodies as a way to spot food trends in its stores.
“Wal-Mart is the largest grocer but there’s room for us to innovate,” Raj said. If the company builds a viable business, that’s “super valuable for Wal-Mart,” he added.
Over the past several years, the number of subscription services has grown and includes purveyors of everything from socks to beauty products. Online underwear seller Freshpair.com started a subscription service last year.
Wal-Mart’s move into subscription services comes as it’s experimenting with different ways to cater to its customers. Last month Wal-Mart announced it was testing a same-day delivery service in select markets for customers who buy popular items online during the holiday shopping season.
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