June 5, 2014 10:26 am

Saskatoon Health Region apologizes for delayed lab results

Saskatoon Health Region issues public apology after computer error delays delivery of lab test results to doctors.

File / Global News

SASKATOON – The Saskatoon Health Region has issued a public apology after more than a thousand lab results were not sent to doctors in paper format because of a computer error.

The region said electronic reporting was not affected but as a precaution, a notification was sent to physicians.

The system error was detected in late May when a doctor called about missing lab results.

It has since been corrected.

SHR said 1,015 test results for 620 patients were not delivered automatically. The majority of the affected test results were from the past two years but some dated back to 2007.

None of the test results involved acute care, emergency or hospitalized patients.

A letter has been sent to affected physicians along with the test results.

The health region said laboratory medicine influences 80 per cent of all patients.

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