Metro Vancouver emergency dispatch services restored

Emergency services were affected Saturday morning in the Lower Mainland.

Metro Vancouver’s emergency service dispatch service, which is operated by E-Comm, was experiencing issues.

An E-Comm spokesperson told Global News an “unplanned outage” began around 6 a.m., which led to wait times being affected.

The emergency dispatch services are now operating normally, according to E-Comm.

It was suspected to be a server malfunction that led to the outage.

Get breaking National news

For news impacting Canada and around the world, sign up for breaking news alerts delivered directly to you when they happen.

Sign up for breaking National newsletter Sign Up

By providing your email address, you have read and agree to Global News' Terms and Conditions and Privacy Policy.

Radio systems were being used during the outage.

1:51 E-Comm lists top 10 questionable calls of 2023

• E-Comm lists top 10 questionable calls of 2023
• E-comm reports record number of emergency calls in B.C.
• E-Comm releases list of top nuisance calls of 2022
• E-Comm service concerns about public safety
• E-Comm operators’ union calls for extended supports amid staffing shortage

Previous Video

Next Video