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EPCOR sees unprecedented call volumes as customer look to switch power plans
Videos
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EPCOR sees unprecedented call volumes as customer look to switch power plans
02:00 | March 29, 2023
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New NDP leader Naheed Nenshi makes caucus leadership changes
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Alberta government dismantles energy ‘war room’
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Alberta health-care workers respond to system restructuring
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Alberta explores alternative route out of Fort McMurray as wildfire forces residents to flee
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01:55 | May 7, 2024
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EPCOR sees unprecedented call volumes as customer look to switch power plans
02:00 | March 29, 2023
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Jasper wildfire: Unique logistics of the mountain town’s evacuation
02:04 | July 23, 2024
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Alberta family warns about dangers of carbon monoxide poisoning on boats
01:48 | July 18, 2024
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01:58 | July 18, 2024
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Wine war is over: B.C. wineries can once again sell directly to Alberta residents
01:55 | July 16, 2024
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CNRL fined for not stopping birds from nesting on oilsands tailings pond island
01:12 | July 15, 2024
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Alberta doctors warn of surgical diversions to other hospitals
02:01 | July 8, 2024
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String of Alberta vehicle thefts connected to organized crime: RCMP
02:02 | June 27, 2024
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Alberta to opt out of federal dental plan by 2026
01:57 | June 26, 2024
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New NDP leader Naheed Nenshi makes caucus leadership changes
01:56 | June 24, 2024
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Alberta government dismantles energy ‘war room’
02:02 | June 12, 2024
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Severe summer weather sweeps across Alberta
01:54 | June 11, 2024
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UCP government hits one year anniversary of mandate
01:50 | May 29, 2024
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Global News wins Canadian Screen Award for Decision Alberta 2023 provincial election coverage
01:20 | May 29, 2024
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Manitoba principal backs late bedtime for 9-year-old Oilers fan
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Pride Month about to get underway in Alberta as provincial policies loom
01:56 | May 28, 2024
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Little Warriors receives $5M funding boost from Alberta government
01:57 | May 27, 2024
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Feds, province sign $627M agreement for Alberta seniors’ care
01:46 | May 23, 2024
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Tour of evacuated Fort McMurray neighbourhoods
03:13 | May 16, 2024
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Alberta health-care workers respond to system restructuring
01:59 | May 15, 2024
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Fort McMurray residents who fled 2016 wildfire experiencing traumatic déjà vu
01:56 | May 15, 2024
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Alberta explores alternative route out of Fort McMurray as wildfire forces residents to flee
01:38 | May 15, 2024
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Fort McMurray wildfire: Crews working to protect evacuated neighbourhoods
02:00 | May 15, 2024
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Alberta unveils new health-care system structure
01:56 | May 14, 2024
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Wildfire evacuation order issued for several Fort McMurray neighbourhoods
03:54 | May 14, 2024
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Gil McGowan bows out of Alberta NDP leadership race
01:39 | May 13, 2024
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ASIRT may probe Edmonton, Calgary police response to pro-Palestinian encampment removals
02:04 | May 13, 2024
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Alberta municipalities fear Bill 20 will push untenable costs on small towns
01:59 | May 13, 2024
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Alberta wildfire danger set to spike: Officials
01:49 | May 9, 2024
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Alberta introduces legislation to take disaster response control, delay election
01:58 | May 9, 2024
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RCMP present but not enforcing injunction at northern Alberta oil blockade
01:57 | May 9, 2024
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Alberta’s Bill 20 criticized for voting changes
01:55 | May 7, 2024
EPCOR sees unprecedented call volumes as customer look to switch power plans
Description
March 29, 2023
In light of the province's electricity payment deferrals, thousands of utility customers crashed EPCOR's call centre and website while trying to switch away from a regulated rate option (RRO) to a fixed rate plan. Sarah Ryan explains why.
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EPCOR sees unprecedented call volumes as customer look to switch power plans02:00 | March 29, 2023
-
Jasper wildfire: Unique logistics of the mountain town’s evacuation02:04 | July 23, 2024
-
Alberta family warns about dangers of carbon monoxide poisoning on boats01:48 | July 18, 2024
-
60 new wildfire start since Tuesday: Alberta Wildfire01:58 | July 18, 2024
-
Wine war is over: B.C. wineries can once again sell directly to Alberta residents01:55 | July 16, 2024
-
CNRL fined for not stopping birds from nesting on oilsands tailings pond island01:12 | July 15, 2024
-
Alberta doctors warn of surgical diversions to other hospitals02:01 | July 8, 2024
-
String of Alberta vehicle thefts connected to organized crime: RCMP02:02 | June 27, 2024
-
Alberta to opt out of federal dental plan by 202601:57 | June 26, 2024
-
New NDP leader Naheed Nenshi makes caucus leadership changes01:56 | June 24, 2024
-
Alberta government dismantles energy ‘war room’02:02 | June 12, 2024
-
Severe summer weather sweeps across Alberta01:54 | June 11, 2024
-
UCP government hits one year anniversary of mandate01:50 | May 29, 2024
-
Global News wins Canadian Screen Award for Decision Alberta 2023 provincial election coverage01:20 | May 29, 2024
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Manitoba principal backs late bedtime for 9-year-old Oilers fan01:39 | May 28, 2024
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Pride Month about to get underway in Alberta as provincial policies loom01:56 | May 28, 2024
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Little Warriors receives $5M funding boost from Alberta government01:57 | May 27, 2024
-
Feds, province sign $627M agreement for Alberta seniors’ care01:46 | May 23, 2024
-
Tour of evacuated Fort McMurray neighbourhoods03:13 | May 16, 2024
-
Alberta health-care workers respond to system restructuring01:59 | May 15, 2024
-
Fort McMurray residents who fled 2016 wildfire experiencing traumatic déjà vu01:56 | May 15, 2024
-
Alberta explores alternative route out of Fort McMurray as wildfire forces residents to flee01:38 | May 15, 2024
-
Fort McMurray wildfire: Crews working to protect evacuated neighbourhoods02:00 | May 15, 2024
-
Alberta unveils new health-care system structure01:56 | May 14, 2024
-
Wildfire evacuation order issued for several Fort McMurray neighbourhoods03:54 | May 14, 2024
-
Gil McGowan bows out of Alberta NDP leadership race01:39 | May 13, 2024
-
ASIRT may probe Edmonton, Calgary police response to pro-Palestinian encampment removals02:04 | May 13, 2024
-
Alberta municipalities fear Bill 20 will push untenable costs on small towns01:59 | May 13, 2024
-
Alberta wildfire danger set to spike: Officials01:49 | May 9, 2024
-
Alberta introduces legislation to take disaster response control, delay election01:58 | May 9, 2024
-
RCMP present but not enforcing injunction at northern Alberta oil blockade01:57 | May 9, 2024
-
Alberta’s Bill 20 criticized for voting changes01:55 | May 7, 2024
-
EPCOR sees unprecedented call volumes as customer look to switch power plans02:00 | March 29, 2023
-
Jasper wildfire: Unique logistics of the mountain town’s evacuation02:04 | July 23, 2024
-
Alberta family warns about dangers of carbon monoxide poisoning on boats01:48 | July 18, 2024
-
60 new wildfire start since Tuesday: Alberta Wildfire01:58 | July 18, 2024
-
Wine war is over: B.C. wineries can once again sell directly to Alberta residents01:55 | July 16, 2024
-
CNRL fined for not stopping birds from nesting on oilsands tailings pond island01:12 | July 15, 2024
-
Alberta doctors warn of surgical diversions to other hospitals02:01 | July 8, 2024
-
String of Alberta vehicle thefts connected to organized crime: RCMP02:02 | June 27, 2024
-
Alberta to opt out of federal dental plan by 202601:57 | June 26, 2024
-
New NDP leader Naheed Nenshi makes caucus leadership changes01:56 | June 24, 2024
-
Alberta government dismantles energy ‘war room’02:02 | June 12, 2024
-
Severe summer weather sweeps across Alberta01:54 | June 11, 2024
-
UCP government hits one year anniversary of mandate01:50 | May 29, 2024
-
Global News wins Canadian Screen Award for Decision Alberta 2023 provincial election coverage01:20 | May 29, 2024
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Manitoba principal backs late bedtime for 9-year-old Oilers fan01:39 | May 28, 2024
-
Pride Month about to get underway in Alberta as provincial policies loom01:56 | May 28, 2024
-
Little Warriors receives $5M funding boost from Alberta government01:57 | May 27, 2024
-
Feds, province sign $627M agreement for Alberta seniors’ care01:46 | May 23, 2024
-
Tour of evacuated Fort McMurray neighbourhoods03:13 | May 16, 2024
-
Alberta health-care workers respond to system restructuring01:59 | May 15, 2024
-
Fort McMurray residents who fled 2016 wildfire experiencing traumatic déjà vu01:56 | May 15, 2024
-
Alberta explores alternative route out of Fort McMurray as wildfire forces residents to flee01:38 | May 15, 2024
-
Fort McMurray wildfire: Crews working to protect evacuated neighbourhoods02:00 | May 15, 2024
-
Alberta unveils new health-care system structure01:56 | May 14, 2024
-
Wildfire evacuation order issued for several Fort McMurray neighbourhoods03:54 | May 14, 2024
-
Gil McGowan bows out of Alberta NDP leadership race01:39 | May 13, 2024
-
ASIRT may probe Edmonton, Calgary police response to pro-Palestinian encampment removals02:04 | May 13, 2024
-
Alberta municipalities fear Bill 20 will push untenable costs on small towns01:59 | May 13, 2024
-
Alberta wildfire danger set to spike: Officials01:49 | May 9, 2024
-
Alberta introduces legislation to take disaster response control, delay election01:58 | May 9, 2024
-
RCMP present but not enforcing injunction at northern Alberta oil blockade01:57 | May 9, 2024
-
Alberta’s Bill 20 criticized for voting changes01:55 | May 7, 2024
EPCOR sees unprecedented call volumes as customer look to switch power plans
Description
March 29, 2023
In light of the province's electricity payment deferrals, thousands of utility customers crashed EPCOR's call centre and website while trying to switch away from a regulated rate option (RRO) to a fixed rate plan. Sarah Ryan explains why.
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