EPCOR sees unprecedented call volumes as customer look to switch power plans
Videos
-
EPCOR sees unprecedented call volumes as customer look to switch power plans
02:00 | March 29, 2023
-
PowerSchool cybersecurity attack impacts dozens of Alberta schools
01:34 | January 9, 2025
-
UCP vote to increase pay for Alberta MLAs
01:39 | January 9, 2025
-
Alberta reacts to Trudeau resignation
02:06 | January 6, 2025
-
Alberta electric vehicle group says proposed tax misses the mark
01:43 | December 31, 2024
-
What’s the story behind this mystery package dropped at Global Edmonton?
02:55 | December 30, 2024
-
Queer chamber of commerce has economic concerns over gender identity legislation
02:32 | December 27, 2024
-
Psychedelic therapy coverage approved by Blue Cross in Alberta
02:14 | December 27, 2024
-
Report on use of seclusion rooms in Alberta schools
02:14 | December 26, 2024
-
Jasper mayor reflects on devastating 2024 wildfire
05:11 | December 24, 2024
-
Alberta government creates homelessness advisory panel
01:46 | December 20, 2024
-
ASIRT clears the officers involved in 2020 Fort McMurray arrest of Chief Allan Adam
01:55 | December 19, 2024
-
New Alberta family physician compensation model unveiled
01:51 | December 19, 2024
-
Canadian premiers at odds with tariff talks
02:02 | December 19, 2024
-
Net-zero electricity target pushed to 2050 as Alberta vows legal challenge
01:56 | December 18, 2024
-
Rachel Notley resigning as MLA for Edmonton Strathcona
01:19 | December 12, 2024
-
Alberta calling on federal government to end Canada Post strike
01:54 | December 11, 2024
-
Renewable energy industry reacts to Alberta’s electricity market changes
01:52 | December 11, 2024
-
Krispy Kreme craze: 1st Edmonton shop has doughnut lovers lining up for hours
01:39 | December 10, 2024
-
Some Albertans told they may have to drive to Calgary for urgent passport services
02:01 | December 10, 2024
-
Northern Albertans having to drive to Calgary for urgent passport services
02:58 | December 10, 2024
-
Dramatic home explosion caught on video in Swan Hills, Alta.
03:00 | December 2, 2024
-
Alberta explores border control strategies to meet U.S. demands amid tariff talk
02:05 | November 28, 2024
-
Alberta taking federal government to court over revised impact assessment law
01:13 | November 28, 2024
-
Danielle Smith on Alberta’s legal challenge of the federal impact assessment law
03:54 | November 28, 2024
-
Alberta producers eager for Trump 25% tariff updates
01:44 | November 27, 2024
-
Alberta drivers worry about potential insurance rate hikes
01:56 | November 22, 2024
-
New technology to treat uterine fibroids in Alberta
02:14 | November 22, 2024
-
Alberta proposes changes for auto insurance, including rate hikes, no-fault claims
01:50 | November 21, 2024
-
Recognizing Transgender Day of Remembrance amid new Alberta legislation
01:48 | November 20, 2024
-
Alberta health minister says nurse practitioner program reducing primary care provider gap
01:51 | November 20, 2024
-
Alberta to announce possible introduction of no-fault auto insurance
01:34 | November 19, 2024
-
EPCOR sees unprecedented call volumes as customer look to switch power plans
02:00 | March 29, 2023
-
PowerSchool cybersecurity attack impacts dozens of Alberta schools
01:34 | January 9, 2025
-
UCP vote to increase pay for Alberta MLAs
01:39 | January 9, 2025
-
Alberta reacts to Trudeau resignation
02:06 | January 6, 2025
-
Alberta electric vehicle group says proposed tax misses the mark
01:43 | December 31, 2024
-
What’s the story behind this mystery package dropped at Global Edmonton?
02:55 | December 30, 2024
-
Queer chamber of commerce has economic concerns over gender identity legislation
02:32 | December 27, 2024
-
Psychedelic therapy coverage approved by Blue Cross in Alberta
02:14 | December 27, 2024
-
Report on use of seclusion rooms in Alberta schools
02:14 | December 26, 2024
-
Jasper mayor reflects on devastating 2024 wildfire
05:11 | December 24, 2024
-
Alberta government creates homelessness advisory panel
01:46 | December 20, 2024
-
ASIRT clears the officers involved in 2020 Fort McMurray arrest of Chief Allan Adam
01:55 | December 19, 2024
-
New Alberta family physician compensation model unveiled
01:51 | December 19, 2024
-
Canadian premiers at odds with tariff talks
02:02 | December 19, 2024
-
Net-zero electricity target pushed to 2050 as Alberta vows legal challenge
01:56 | December 18, 2024
-
Rachel Notley resigning as MLA for Edmonton Strathcona
01:19 | December 12, 2024
-
Alberta calling on federal government to end Canada Post strike
01:54 | December 11, 2024
-
Renewable energy industry reacts to Alberta’s electricity market changes
01:52 | December 11, 2024
-
Krispy Kreme craze: 1st Edmonton shop has doughnut lovers lining up for hours
01:39 | December 10, 2024
-
Some Albertans told they may have to drive to Calgary for urgent passport services
02:01 | December 10, 2024
-
Northern Albertans having to drive to Calgary for urgent passport services
02:58 | December 10, 2024
-
Dramatic home explosion caught on video in Swan Hills, Alta.
03:00 | December 2, 2024
-
Alberta explores border control strategies to meet U.S. demands amid tariff talk
02:05 | November 28, 2024
-
Alberta taking federal government to court over revised impact assessment law
01:13 | November 28, 2024
-
Danielle Smith on Alberta’s legal challenge of the federal impact assessment law
03:54 | November 28, 2024
-
Alberta producers eager for Trump 25% tariff updates
01:44 | November 27, 2024
-
Alberta drivers worry about potential insurance rate hikes
01:56 | November 22, 2024
-
New technology to treat uterine fibroids in Alberta
02:14 | November 22, 2024
-
Alberta proposes changes for auto insurance, including rate hikes, no-fault claims
01:50 | November 21, 2024
-
Recognizing Transgender Day of Remembrance amid new Alberta legislation
01:48 | November 20, 2024
-
Alberta health minister says nurse practitioner program reducing primary care provider gap
01:51 | November 20, 2024
-
Alberta to announce possible introduction of no-fault auto insurance
01:34 | November 19, 2024
EPCOR sees unprecedented call volumes as customer look to switch power plans
Description
March 29, 2023
In light of the province's electricity payment deferrals, thousands of utility customers crashed EPCOR's call centre and website while trying to switch away from a regulated rate option (RRO) to a fixed rate plan. Sarah Ryan explains why.
-
EPCOR sees unprecedented call volumes as customer look to switch power plans02:00 | March 29, 2023
-
PowerSchool cybersecurity attack impacts dozens of Alberta schools01:34 | January 9, 2025
-
UCP vote to increase pay for Alberta MLAs01:39 | January 9, 2025
-
Alberta reacts to Trudeau resignation02:06 | January 6, 2025
-
Alberta electric vehicle group says proposed tax misses the mark01:43 | December 31, 2024
-
What’s the story behind this mystery package dropped at Global Edmonton?02:55 | December 30, 2024
-
Queer chamber of commerce has economic concerns over gender identity legislation02:32 | December 27, 2024
-
Psychedelic therapy coverage approved by Blue Cross in Alberta02:14 | December 27, 2024
-
Report on use of seclusion rooms in Alberta schools02:14 | December 26, 2024
-
Jasper mayor reflects on devastating 2024 wildfire05:11 | December 24, 2024
-
Alberta government creates homelessness advisory panel01:46 | December 20, 2024
-
ASIRT clears the officers involved in 2020 Fort McMurray arrest of Chief Allan Adam01:55 | December 19, 2024
-
New Alberta family physician compensation model unveiled01:51 | December 19, 2024
-
Canadian premiers at odds with tariff talks02:02 | December 19, 2024
-
Net-zero electricity target pushed to 2050 as Alberta vows legal challenge01:56 | December 18, 2024
-
Rachel Notley resigning as MLA for Edmonton Strathcona01:19 | December 12, 2024
-
Alberta calling on federal government to end Canada Post strike01:54 | December 11, 2024
-
Renewable energy industry reacts to Alberta’s electricity market changes01:52 | December 11, 2024
-
Krispy Kreme craze: 1st Edmonton shop has doughnut lovers lining up for hours01:39 | December 10, 2024
-
Some Albertans told they may have to drive to Calgary for urgent passport services02:01 | December 10, 2024
-
Northern Albertans having to drive to Calgary for urgent passport services02:58 | December 10, 2024
-
Dramatic home explosion caught on video in Swan Hills, Alta.03:00 | December 2, 2024
-
Alberta explores border control strategies to meet U.S. demands amid tariff talk02:05 | November 28, 2024
-
Alberta taking federal government to court over revised impact assessment law01:13 | November 28, 2024
-
Danielle Smith on Alberta’s legal challenge of the federal impact assessment law03:54 | November 28, 2024
-
Alberta producers eager for Trump 25% tariff updates01:44 | November 27, 2024
-
Alberta drivers worry about potential insurance rate hikes01:56 | November 22, 2024
-
New technology to treat uterine fibroids in Alberta02:14 | November 22, 2024
-
Alberta proposes changes for auto insurance, including rate hikes, no-fault claims01:50 | November 21, 2024
-
Recognizing Transgender Day of Remembrance amid new Alberta legislation01:48 | November 20, 2024
-
Alberta health minister says nurse practitioner program reducing primary care provider gap01:51 | November 20, 2024
-
Alberta to announce possible introduction of no-fault auto insurance01:34 | November 19, 2024
-
EPCOR sees unprecedented call volumes as customer look to switch power plans02:00 | March 29, 2023
-
PowerSchool cybersecurity attack impacts dozens of Alberta schools01:34 | January 9, 2025
-
UCP vote to increase pay for Alberta MLAs01:39 | January 9, 2025
-
Alberta reacts to Trudeau resignation02:06 | January 6, 2025
-
Alberta electric vehicle group says proposed tax misses the mark01:43 | December 31, 2024
-
What’s the story behind this mystery package dropped at Global Edmonton?02:55 | December 30, 2024
-
Queer chamber of commerce has economic concerns over gender identity legislation02:32 | December 27, 2024
-
Psychedelic therapy coverage approved by Blue Cross in Alberta02:14 | December 27, 2024
-
Report on use of seclusion rooms in Alberta schools02:14 | December 26, 2024
-
Jasper mayor reflects on devastating 2024 wildfire05:11 | December 24, 2024
-
Alberta government creates homelessness advisory panel01:46 | December 20, 2024
-
ASIRT clears the officers involved in 2020 Fort McMurray arrest of Chief Allan Adam01:55 | December 19, 2024
-
New Alberta family physician compensation model unveiled01:51 | December 19, 2024
-
Canadian premiers at odds with tariff talks02:02 | December 19, 2024
-
Net-zero electricity target pushed to 2050 as Alberta vows legal challenge01:56 | December 18, 2024
-
Rachel Notley resigning as MLA for Edmonton Strathcona01:19 | December 12, 2024
-
Alberta calling on federal government to end Canada Post strike01:54 | December 11, 2024
-
Renewable energy industry reacts to Alberta’s electricity market changes01:52 | December 11, 2024
-
Krispy Kreme craze: 1st Edmonton shop has doughnut lovers lining up for hours01:39 | December 10, 2024
-
Some Albertans told they may have to drive to Calgary for urgent passport services02:01 | December 10, 2024
-
Northern Albertans having to drive to Calgary for urgent passport services02:58 | December 10, 2024
-
Dramatic home explosion caught on video in Swan Hills, Alta.03:00 | December 2, 2024
-
Alberta explores border control strategies to meet U.S. demands amid tariff talk02:05 | November 28, 2024
-
Alberta taking federal government to court over revised impact assessment law01:13 | November 28, 2024
-
Danielle Smith on Alberta’s legal challenge of the federal impact assessment law03:54 | November 28, 2024
-
Alberta producers eager for Trump 25% tariff updates01:44 | November 27, 2024
-
Alberta drivers worry about potential insurance rate hikes01:56 | November 22, 2024
-
New technology to treat uterine fibroids in Alberta02:14 | November 22, 2024
-
Alberta proposes changes for auto insurance, including rate hikes, no-fault claims01:50 | November 21, 2024
-
Recognizing Transgender Day of Remembrance amid new Alberta legislation01:48 | November 20, 2024
-
Alberta health minister says nurse practitioner program reducing primary care provider gap01:51 | November 20, 2024
-
Alberta to announce possible introduction of no-fault auto insurance01:34 | November 19, 2024
EPCOR sees unprecedented call volumes as customer look to switch power plans
Description
March 29, 2023
In light of the province's electricity payment deferrals, thousands of utility customers crashed EPCOR's call centre and website while trying to switch away from a regulated rate option (RRO) to a fixed rate plan. Sarah Ryan explains why.
National News
-
Business Matters: Canadian economy added 91,000 jobs in December2:066 hours ago
-
‘Extreme Makeover: Home Edition’ returns with new hosts3:408 hours ago
-
Trump hush money sentencing goes ahead, U.S. Supreme Court rejects delay3:398 hours ago
-
Tips to declutter and optimize your space for winter5:088 hours ago
-
Canadian carrying crocodile skull arrested at Delhi airport0:268 hours ago
-
TikTok ban: U.S. Supreme Court hears arguments in case0:558 hours ago
-
Jimmy Carter funeral: Former U.S. president remembered for helping prevent Canadian nuclear disaster2:1020 hours ago
-
5th woman killed by male partner in N.S. in 3 months2:0720 hours ago
-
Canadian businesses prepare for ‘tremendous expense’ of tariff war2:1120 hours ago
-
L.A. wildfires: Trump blames Calif. governor Newsom for catastrophe1:5920 hours ago
Advertisement
Top News
-
Highlights from the 2025 Consumer Electronics Show3:531 day ago
-
Palisades fire ‘most destructive’ natural disasters in history of LA: fire chief1:241 day ago
-
Business Matters: Investigation finds Loblaw sold underweighted meat2:161 day ago
-
‘That desperate’: South Koreans protest in biting cold as Yoon faces new arrest attempt1:521 day ago
-
L.A. wildfires: ‘Cascading disaster’ unfolding as water hydrants run dry4:191 day ago
-
L.A. wildfires: YVR travellers from Los Angeles recount ‘Armageddon’ fires1:511 day ago
-
Liberal MPs urge party to reconsider voting rules amid foreign interference concerns2:011 day ago
-
5 dead, 1,100+ buildings destroyed in California wildfires2:082 days ago
-
Austrian far-right could form government for 1st time since Second World War2:082 days ago
-
India trapped miners: Rescuers retrieve 1 body as search continues1:072 days ago
Sponsored Content
Trending
-
Liberals will get a new leader on March 9, tighten rules for who can vote6:258 hours ago
-
Business Matters: Canadian tax changes take effect in 20252:141 week ago
-
Kevin O’Leary weighs in: Could Canada become the 51st state?8:241 day ago
-
Health Matters: Listeria outbreak in some plant-based milks began in 2023, PHAC reveals2:135 months ago
-
Trump sentencing for ‘hush money’ matter delayed again as presidency inches closer1:472 months ago
-
Loblaw apologizes after overweighted meat sold in Western Canada stores2:051 day ago
-
Timelapse shows how quickly L.A. wildfires are spreading0:551 day ago
Canada
-
Consumer Matters: Fraudulent voucher lands Flair customer on airline’s ‘watch list’3:3520 hours ago
-
5th woman killed by male partner in N.S. in 3 months2:0720 hours ago
-
Canadian businesses prepare for ‘tremendous expense’ of tariff war2:1120 hours ago
-
‘They’re all Justin Trudeau’: Poilievre slams potential Liberal leader replacements4:5224 hours ago
-
Alberta plans to send water bombers, other aid to battle Los Angeles wildfires2:0921 hours ago
-
Canadian owners of Frank and Oak, Cleo brands seek creditor protection0:371 day ago
-
B.C. winery banned from hiring foreign workers2:141 day ago
-
Father of Kelowna crane collapse victim still searching for answers2:052 days ago
-
Child killer Shane Ertmoed applies for unescorted day passes2:202 days ago
-
Five years after the downing of flight PS7522:102 days ago
U.S. News
-
Jimmy Carter funeral: Former U.S. president remembered for helping prevent Canadian nuclear disaster2:1020 hours ago
-
L.A. wildfires: How record rain contributed to devastation1:5520 hours ago
-
Canada ready to send firefighters, resources to help battle California fires: Trudeau0:4322 hours ago
-
How Canadians are coping during LA fires2:4920 hours ago
-
‘I miss him’: Biden honours Jimmy Carter with eulogy at funeral11:051 day ago
-
B.C. soccer star recounts being shot by stray bullet in U.S.1:421 day ago
-
Celebrities react to devastating wildfires in LA4:422 days ago
-
Examining Elon Musk’s political “meddling”6:092 days ago
-
Judge temporarily blocks release of Jack Smith report on Trump investigation1:482 days ago
-
B.C. reacts to Trump’s threat to take economic action against Canada4:542 days ago
Advertisement
World
-
Venezuela’s Maduro lambasted for alleged detention of opposition leader: ‘No freedom’2:345 hours ago
-
Kumbh Mela: Millions of Hindus prepare for major pilgrimage in India1:315 hours ago
-
Edmonton marks 5 years since downing of Ukraine International Airlines Flight PS7523:5521 hours ago
-
Sentencing begins for Coutts blockade leaders2:0020 hours ago
-
Elvis Presley lives on in Aussie fans annual tribute festival on the King’s 90th birthday1:4323 hours ago
-
Highlights from the 2025 Consumer Electronics Show3:531 day ago
-
Palisades fire ‘most destructive’ natural disasters in history of LA: fire chief1:241 day ago
-
Zelenskyy wants to license US air defence and missile production in Ukraine2:041 day ago
-
‘That desperate’: South Koreans protest in biting cold as Yoon faces new arrest attempt1:521 day ago
-
L.A. wildfires: ‘Cascading disaster’ unfolding as water hydrants run dry4:191 day ago
Politics
-
Venezuela’s Maduro lambasted for alleged detention of opposition leader: ‘No freedom’2:345 hours ago
-
Trump hush money sentencing goes ahead, U.S. Supreme Court rejects delay3:398 hours ago
-
Jimmy Carter funeral: Former U.S. president remembered for helping prevent Canadian nuclear disaster2:1020 hours ago
-
Canadian businesses prepare for ‘tremendous expense’ of tariff war2:1120 hours ago
-
L.A. wildfires: Trump blames Calif. governor Newsom for catastrophe1:5920 hours ago
-
Federal flood protection stalled in B.C.1:5021 hours ago
-
BC Conservatives file complaint about alleged ‘voting irregularities’ in Surrey-Guilford riding2:0921 hours ago
-
UCP vote to increase pay for Alberta MLAs1:3922 hours ago
-
Sentencing begins for Coutts blockade leaders2:0020 hours ago
-
Poli sci professor says Canada should take tariff threats seriously1:0224 hours ago
Health and Wellness
-
Health care workers concerned about new mask mandate2:0820 hours ago
-
B.C. teen with avian flu discharged from hospital after 2 months0:3120 hours ago
-
Daily calcium intake cuts colon cancer risk, study says1:291 day ago
-
Domestic violence becoming an ‘epidemic’: ACWS5:581 day ago
-
How new ultrasound technology will soon help remote B.C. communities2:042 days ago
-
New Brunswick measles outbreak declared over2:102 days ago
-
B.C. nurses rally ahead of contract negotiations4:262 days ago
-
How to manage symptoms of the highly infectious Norovirus4:333 days ago
-
Alberta family advocates for 24/7 care facility after 4-year-old dies from asthma attack2:023 days ago
-
How to navigate seasonal affective disorder5:464 days ago
Advertisement
Investigative News
-
L.A. wildfires: Hurricane strength winds and drought create perfect storm2:131 day ago
-
Political analyst explains the impact of suspending parliament and leadership on hold4:412 days ago
-
Family of Kamloops baseball bat attack survivor still fighting for settlement1:593 days ago
-
New York City’s new congestion toll kicks in, would it work in Toronto?2:144 days ago
-
A new way the RCMP is predicting real threats: The West Block exclusive8:191 day ago
-
Red Light Therapy: The truth behind the trend4:443 weeks ago
-
Humanitarian captures life in Ukraine during war through photography5:001 month ago
-
India weaponizing travel visas to silence critics, Sikh community says4:311 month ago
-
How an Edmonton couple allegedly left Canada to join ISIS2:552 months ago
-
Health Matters: Canada’s climbing youth unemployment could cost country billions2:102 months ago
News Bloopers
-
Black bear in tree has rough landing after being tranquilized at Halifax-area park0:484 months ago
-
Edmonton, B.C. morning show hosts settle NHL playoff bet3:058 months ago
-
‘You can’t make this stuff up:’ Loud clap of thunder interrupts live TV segment at pivotal moment0:2415 months ago
-
Global Calgary weather anchor startled by surprise guest appearance0:2119 months ago
-
Fun times? Global News personalities help clear snow in search of ‘fun’ story2:0026 months ago
-
Global National anchor Farah Nasser swallows fly on-air0:1728 months ago
-
‘Buzzworthy moment’: Colin D’Mello recaps Doug Ford accidentally swallowing a bee1:5729 months ago
-
‘Did you just call me daddy?’: Morning show hosts can’t hold back laughter after on-air mixup1:1429 months ago
-
B.C. dad hoping to see his cloud photo on TV get his wish following viral TikTok campaign2:1133 months ago
-
Bloopers: Phil Darlington slips, slides and falls in these Our Winter City outtakes1:3827 months ago