Consumer Matters: Some retailers charging for online returns
Videos
-
Consumer Matters: Some retailers charging for online returns
04:49 | December 27, 2022
-
Consumer Matters: New EV prices dropping
02:15 | April 15, 2026
-
Consumer Matters: B.C. man faces ICBC battle over steering wheel
03:46 | April 9, 2026
-
Consumer Matters: Why bylaw insurance is crucial
03:18 | April 7, 2026
-
Consumer Matters: Alert issued after rise in AI impersonation scams
02:39 | March 31, 2026
-
Shortage of memory chips could lead to increase in electronics prices
03:18 | March 18, 2026
-
B.C. condo owner says insurance company won’t cover him
03:25 | March 16, 2026
-
Uber rider deletes app after cleaning fee dispute over pet
03:32 | March 5, 2026
-
AI tax scams are increasing, Canada Revenue Agency says
02:16 | March 2, 2026
-
British Columbians say WestJet has ‘ghosted’ them after being stranded in Mexico
03:46 | February 26, 2026
-
Book your 2026 summer travel now, experts say
02:46 | February 25, 2026
-
Consumer Matters: How romance scams are changing
02:39 | February 3, 2026
-
Consumer Matters: What to consider before buying a Chinese EV
03:42 | January 28, 2026
-
Consumer Matters: B.C. business owner shares frustrations with ICBC
03:31 | January 26, 2026
-
Amazon delivery truck drives away after damaging customer’s fence
03:35 | January 14, 2026
-
Consumer Matters: Canadians concerned about affordability this year
02:20 | January 13, 2026
-
Consumer Matters: Top scam trends of 2026
03:43 | January 7, 2026
-
Consumer Matters: ICBC Delay Frustration
03:44 | January 5, 2026
-
Consumer Matters: Top stories from 2025
23:36 | December 24, 2025
-
Consumer Matters: Impark replaces sign, refunds ticket after story airs
02:53 | December 23, 2025
-
Consumer Matters: Fake delivery scam warning
02:53 | December 17, 2025
-
Consumer Matters: B.C. man fights parking ticket over confusing sign
03:18 | December 15, 2025
-
Consumer Matters: Air passenger rights advocate temporarily restricted from Facebook
03:23 | December 8, 2025
-
Consumer Matters: Buying local is more important than ever
03:11 | December 1, 2025
-
Consumer Matters: Beware of AI scams this holiday season
02:46 | November 26, 2025
-
Why Black Friday is looking different this year
03:02 | November 24, 2025
-
Warning about large-scale phishing campaign coming from Meta
02:38 | November 18, 2025
-
Why checking your credit statement regularly is important
02:25 | November 13, 2025
-
Retailers offering Black Friday deals early and with deeper discounts
02:55 | November 10, 2025
-
Passengers with airline complaints may be directed to CTA now
03:05 | November 5, 2025
-
Consumer Matters: Used vehicle prices starting to come down
02:39 | November 4, 2025
-
Consumer Matters: A look at women’s running shoes
03:52 | October 30, 2025
-
Consumer Matters: Some retailers charging for online returns
04:49 | December 27, 2022
-
Consumer Matters: New EV prices dropping
02:15 | April 15, 2026
-
Consumer Matters: B.C. man faces ICBC battle over steering wheel
03:46 | April 9, 2026
-
Consumer Matters: Why bylaw insurance is crucial
03:18 | April 7, 2026
-
Consumer Matters: Alert issued after rise in AI impersonation scams
02:39 | March 31, 2026
-
Shortage of memory chips could lead to increase in electronics prices
03:18 | March 18, 2026
-
B.C. condo owner says insurance company won’t cover him
03:25 | March 16, 2026
-
Uber rider deletes app after cleaning fee dispute over pet
03:32 | March 5, 2026
-
AI tax scams are increasing, Canada Revenue Agency says
02:16 | March 2, 2026
-
British Columbians say WestJet has ‘ghosted’ them after being stranded in Mexico
03:46 | February 26, 2026
-
Book your 2026 summer travel now, experts say
02:46 | February 25, 2026
-
Consumer Matters: How romance scams are changing
02:39 | February 3, 2026
-
Consumer Matters: What to consider before buying a Chinese EV
03:42 | January 28, 2026
-
Consumer Matters: B.C. business owner shares frustrations with ICBC
03:31 | January 26, 2026
-
Amazon delivery truck drives away after damaging customer’s fence
03:35 | January 14, 2026
-
Consumer Matters: Canadians concerned about affordability this year
02:20 | January 13, 2026
-
Consumer Matters: Top scam trends of 2026
03:43 | January 7, 2026
-
Consumer Matters: ICBC Delay Frustration
03:44 | January 5, 2026
-
Consumer Matters: Top stories from 2025
23:36 | December 24, 2025
-
Consumer Matters: Impark replaces sign, refunds ticket after story airs
02:53 | December 23, 2025
-
Consumer Matters: Fake delivery scam warning
02:53 | December 17, 2025
-
Consumer Matters: B.C. man fights parking ticket over confusing sign
03:18 | December 15, 2025
-
Consumer Matters: Air passenger rights advocate temporarily restricted from Facebook
03:23 | December 8, 2025
-
Consumer Matters: Buying local is more important than ever
03:11 | December 1, 2025
-
Consumer Matters: Beware of AI scams this holiday season
02:46 | November 26, 2025
-
Why Black Friday is looking different this year
03:02 | November 24, 2025
-
Warning about large-scale phishing campaign coming from Meta
02:38 | November 18, 2025
-
Why checking your credit statement regularly is important
02:25 | November 13, 2025
-
Retailers offering Black Friday deals early and with deeper discounts
02:55 | November 10, 2025
-
Passengers with airline complaints may be directed to CTA now
03:05 | November 5, 2025
-
Consumer Matters: Used vehicle prices starting to come down
02:39 | November 4, 2025
-
Consumer Matters: A look at women’s running shoes
03:52 | October 30, 2025
Consumer Matters: Some retailers charging for online returns
Description
December 27, 2022
The days of free online returns may be numbered as more and more retailers charge for online returns. Consumer Matters reporter Anne Drewa explains how some retailers are trying to recoup their losses.
-
Consumer Matters: Some retailers charging for online returns04:49 | December 27, 2022 -
Consumer Matters: New EV prices dropping02:15 | April 15, 2026 -
Consumer Matters: B.C. man faces ICBC battle over steering wheel03:46 | April 9, 2026 -
Consumer Matters: Why bylaw insurance is crucial03:18 | April 7, 2026 -
Consumer Matters: Alert issued after rise in AI impersonation scams02:39 | March 31, 2026 -
Shortage of memory chips could lead to increase in electronics prices03:18 | March 18, 2026 -
B.C. condo owner says insurance company won’t cover him03:25 | March 16, 2026 -
Uber rider deletes app after cleaning fee dispute over pet03:32 | March 5, 2026 -
AI tax scams are increasing, Canada Revenue Agency says02:16 | March 2, 2026 -
British Columbians say WestJet has ‘ghosted’ them after being stranded in Mexico03:46 | February 26, 2026 -
Book your 2026 summer travel now, experts say02:46 | February 25, 2026 -
Consumer Matters: How romance scams are changing02:39 | February 3, 2026 -
Consumer Matters: What to consider before buying a Chinese EV03:42 | January 28, 2026 -
Consumer Matters: B.C. business owner shares frustrations with ICBC03:31 | January 26, 2026 -
Amazon delivery truck drives away after damaging customer’s fence03:35 | January 14, 2026 -
Consumer Matters: Canadians concerned about affordability this year02:20 | January 13, 2026 -
Consumer Matters: Top scam trends of 202603:43 | January 7, 2026 -
Consumer Matters: ICBC Delay Frustration03:44 | January 5, 2026 -
Consumer Matters: Top stories from 202523:36 | December 24, 2025 -
Consumer Matters: Impark replaces sign, refunds ticket after story airs02:53 | December 23, 2025 -
Consumer Matters: Fake delivery scam warning02:53 | December 17, 2025 -
Consumer Matters: B.C. man fights parking ticket over confusing sign03:18 | December 15, 2025 -
Consumer Matters: Air passenger rights advocate temporarily restricted from Facebook03:23 | December 8, 2025 -
Consumer Matters: Buying local is more important than ever03:11 | December 1, 2025 -
Consumer Matters: Beware of AI scams this holiday season02:46 | November 26, 2025 -
Why Black Friday is looking different this year03:02 | November 24, 2025 -
Warning about large-scale phishing campaign coming from Meta02:38 | November 18, 2025 -
Why checking your credit statement regularly is important02:25 | November 13, 2025 -
Retailers offering Black Friday deals early and with deeper discounts02:55 | November 10, 2025 -
Passengers with airline complaints may be directed to CTA now03:05 | November 5, 2025 -
Consumer Matters: Used vehicle prices starting to come down02:39 | November 4, 2025 -
Consumer Matters: A look at women’s running shoes03:52 | October 30, 2025
-
Consumer Matters: Some retailers charging for online returns04:49 | December 27, 2022
-
Consumer Matters: New EV prices dropping02:15 | April 15, 2026
-
Consumer Matters: B.C. man faces ICBC battle over steering wheel03:46 | April 9, 2026
-
Consumer Matters: Why bylaw insurance is crucial03:18 | April 7, 2026
-
Consumer Matters: Alert issued after rise in AI impersonation scams02:39 | March 31, 2026
-
Shortage of memory chips could lead to increase in electronics prices03:18 | March 18, 2026
-
B.C. condo owner says insurance company won’t cover him03:25 | March 16, 2026
-
Uber rider deletes app after cleaning fee dispute over pet03:32 | March 5, 2026
-
AI tax scams are increasing, Canada Revenue Agency says02:16 | March 2, 2026
-
British Columbians say WestJet has ‘ghosted’ them after being stranded in Mexico03:46 | February 26, 2026
-
Book your 2026 summer travel now, experts say02:46 | February 25, 2026
-
Consumer Matters: How romance scams are changing02:39 | February 3, 2026
-
Consumer Matters: What to consider before buying a Chinese EV03:42 | January 28, 2026
-
Consumer Matters: B.C. business owner shares frustrations with ICBC03:31 | January 26, 2026
-
Amazon delivery truck drives away after damaging customer’s fence03:35 | January 14, 2026
-
Consumer Matters: Canadians concerned about affordability this year02:20 | January 13, 2026
-
Consumer Matters: Top scam trends of 202603:43 | January 7, 2026
-
Consumer Matters: ICBC Delay Frustration03:44 | January 5, 2026
-
Consumer Matters: Top stories from 202523:36 | December 24, 2025
-
Consumer Matters: Impark replaces sign, refunds ticket after story airs02:53 | December 23, 2025
-
Consumer Matters: Fake delivery scam warning02:53 | December 17, 2025
-
Consumer Matters: B.C. man fights parking ticket over confusing sign03:18 | December 15, 2025
-
Consumer Matters: Air passenger rights advocate temporarily restricted from Facebook03:23 | December 8, 2025
-
Consumer Matters: Buying local is more important than ever03:11 | December 1, 2025
-
Consumer Matters: Beware of AI scams this holiday season02:46 | November 26, 2025
-
Why Black Friday is looking different this year03:02 | November 24, 2025
-
Warning about large-scale phishing campaign coming from Meta02:38 | November 18, 2025
-
Why checking your credit statement regularly is important02:25 | November 13, 2025
-
Retailers offering Black Friday deals early and with deeper discounts02:55 | November 10, 2025
-
Passengers with airline complaints may be directed to CTA now03:05 | November 5, 2025
-
Consumer Matters: Used vehicle prices starting to come down02:39 | November 4, 2025
-
Consumer Matters: A look at women’s running shoes03:52 | October 30, 2025
Consumer Matters: Some retailers charging for online returns
Description
December 27, 2022
The days of free online returns may be numbered as more and more retailers charge for online returns. Consumer Matters reporter Anne Drewa explains how some retailers are trying to recoup their losses.
National News
-
‘Women in Scrubs’ program at St. Michael’s hospital in Toronto encourages women to ‘dream big’ and pursue higher roles in medicine2:0110 hours ago -
In rare show of unity, MPs say Canada’s Arctic sovereignty requires urgent action2:1414 hours ago -
AI-rendered Val Kilmer stars in film after his death1:5514 hours ago -
Canada Post announces addresses which will lose door-to-door delivery in its 1st phase1:3414 hours ago -
Optimism for permanent peace as Israel and Lebanon reach ceasefire agreement1:5515 hours ago -
Iran says Strait of Hormuz ‘completely open’2:2014 hours ago -
Global National: April 1721:5315 hours ago -
Canada’s dental care plan reaches millions, 1 year after expansion0:2818 hours ago -
‘He stands against likes of Trump’: Thousands in Cameroon gather to listen to Pope Leo3:2419 hours ago -
Alleged Iran regime member finishes testimony1:3920 hours ago
Advertisement
Top News
-
Optimism for permanent peace as Israel and Lebanon reach ceasefire agreement1:5515 hours ago -
Iran says Strait of Hormuz ‘completely open’2:2014 hours ago -
Impact of the Carney government’s suspension of fuel excise tax5:201 day ago -
Sudan’s humanitarian crisis continues5:101 day ago -
Canada’s Jeremy Hansen reflects on ‘extraordinary’ Artemis II mission4:131 day ago -
Israel and Lebanon agree to 10-day ceasefire, excluding Hezbollah2:041 day ago -
European vacation dreams in jeopardy as jet fuel could run out in 6 weeks amid Iran war1:482 days ago -
Prince Harry said ‘I don’t want this role’ after Princess Diana’s death left him resistant to royal life1:072 days ago -
Trump says Israel, Lebanon agree to 10-day ceasefire0:392 days ago -
Pope Leo slams ‘masters of war’ who spend billions on ‘killing and devastation’1:572 days ago
Sponsored Content
Global National
-
Global National: April 1622:052 days ago -
Global National: April 1521:403 days ago -
Global National: April 1421:534 days ago -
Global National: April 1321:485 days ago -
Global National: April 1221:566 days ago -
Global National: April 1121:527 days ago -
Global National April 1022:061 week ago -
Global National: April 922:101 week ago -
Global National: April 821:291 week ago -
Global National: April 721:192 weeks ago
Trending
-
Global News at 6 Toronto: April 15 202623:043 days ago -
Toronto man found guilty of murdering husband in 20212:051 month ago -
U.S. consulate in Toronto hit by gunfire, police declare national security incident1:511 month ago -
Metrolinx sheds 400-plus consultants, some move to become VPs3:531 month ago -
Metrolinx CEO on lessons learned and moving the region forward7:051 month ago -
John Tory announces he won’t be running in Toronto’s mayoral race1:581 month ago -
City of Toronto marks 100 days until Fifa World Cup 2026 with celebratory event2:241 month ago -
470,000 Failing Toronto water meters need to be replaced beginning this spring1:522 months ago -
Rare diseases affect 1 in 12 Canadians: Toronto family shares diagnosis experience2:242 months ago -
Replacing Toronto’s speed cameras with other measures expected to take over a decade1:592 months ago
Canada
-
In rare show of unity, MPs say Canada’s Arctic sovereignty requires urgent action2:1414 hours ago -
Air Canada suspends flights to JFK over high fuel prices tied to Iran war0:3622 hours ago -
Post-pandemic hospitalizations for respiratory diseases surge, CIHI report says2:031 day ago -
Canada Post to replace home delivery with community mailboxes in new cost-saving plan1:091 day ago -
Calgary woman warns homeowners after intruder broke in while she slept1:561 day ago -
Kelowna splitting up tent city2:001 day ago -
Alberta government plan to add electoral ridings draws criticism1:451 day ago -
Dozens of drivers seeking repairs after fueling up at same Edmonton gas station2:001 day ago -
Artemis II crew reflect on historic mission2:042 days ago -
Cell video played in court captures deadly domestic attack on Scarborough woman2:181 day ago
U.S. News
-
‘Your hearts lifted our hearts’: Artemis II crew still over the moon after historic lunar mission1:502 days ago -
Health Matters: Roblox to pay US$12M to Nevada in child safety settlement2:192 days ago -
Vance reacts to Pope’s critique of U.S.-Iran war, advises he ‘be careful’ when talking theology2:583 days ago -
Katy Perry calls Ruby Rose’s allegations of sexual assault ‘reckless lies’2:473 days ago -
Video shows moment Oklahoma high school principal tackles attempted shooter1:023 days ago -
‘It’s a big mistake’: Lebanese citizens pessimistic amid U.S.-hosted peace talks2:564 days ago -
Vance accuses Iran of ‘economic terrorism,’ Iranians say U.S. closure of Strait of Hormuz real threat1:274 days ago -
Husband of missing woman in Bahamas released without charges1:464 days ago -
‘Stop arming Israel’: People protest outside Schumer, Gillibrand’s office to block U.S. weapons sale3:355 days ago
Advertisement
World
-
Optimism for permanent peace as Israel and Lebanon reach ceasefire agreement1:5515 hours ago -
Iran says Strait of Hormuz ‘completely open’2:2014 hours ago -
Business owners in rural BC communities calling on province to opt in to TFW program changes1:4914 hours ago -
‘He stands against likes of Trump’: Thousands in Cameroon gather to listen to Pope Leo3:2419 hours ago -
Montreal chef named world’s best pizza maker2:2420 hours ago -
Nova Scotia man works to help friend in Lebanon escape from conflict2:1820 hours ago -
Iran declares Strait of Hormuz open for duration of ceasefire as oil prices plunge4:5023 hours ago -
Sudan’s humanitarian crisis continues5:101 day ago -
Canada’s Jeremy Hansen reflects on ‘extraordinary’ Artemis II mission4:131 day ago -
‘Your hearts lifted our hearts’: Artemis II crew still over the moon after historic lunar mission1:502 days ago
Politics
-
‘My business would go elsewhere:’ Toronto travelers react to Air Canada suspending routes amid fuel crisis2:0714 hours ago -
Poll shows 44% of Calgarians feel positive about Mayor Farkas, many remain unsure1:4915 hours ago -
Business owners in rural BC communities calling on province to opt in to TFW program changes1:4914 hours ago -
City of Vancouver top earners2:1214 hours ago -
Global News Hour at 6 BC: April 1720:2216 hours ago -
Legal fight over proposed mine1:4414 hours ago -
B.C. government launches high-tech program to track illicit drugs2:1814 hours ago -
Global News at 6 Saskatoon: April 1714:0218 hours ago -
Global News at 6 Regina: April 1711:1818 hours ago -
City council discusses Edmonton’s tax tolerance1:5118 hours ago
Health and Wellness
-
Health Matters: Ontario looks to change medical residency priority rules2:2323 hours ago -
Post-pandemic hospitalizations for respiratory diseases surge, CIHI report says2:031 day ago -
QEII emergency department pharmacist shares details on new research grant5:271 day ago -
Health Matters: Maternal substance use5:062 days ago -
‘Booby Food’ fights back against regulator shutdown2:432 days ago -
Local MLA says floors sitting empty at Kelowna General Hospital as patients sit in hallways2:132 days ago -
BC denies funding for drug to help treat rare blood disorder3:174 days ago -
Alberta’s plan to curb MAID access worries ALS, Parkinson’s advocates2:033 days ago -
St. Albert kids create handmade gifts to support cancer patients1:304 days ago -
Healthy Living: Keeping on top of your overall gut health4:084 days ago
Advertisement
Investigative News
-
Report: Lytton wildfire rebuild lacked framework2:151 month ago -
Deportation hearing begins for alleged Iranian regime official1:381 month ago -
Questions about how Tumbler Ridge shooter had access to guns2:302 months ago -
Deportation hearing for suspected high-ranking Iranian official living in Canada held behind closed doors0:452 months ago -
Battling extortion violence in Surrey7:133 months ago -
Fighting the addictions crisis in northern Manitoba’s Nisichawayasihk Cree Nation5:024 months ago -
‘They can shoot me’: Fear-stricken Ontario family speaks after Bishnoi gang violence in Canada2:514 months ago -
Government responds to allegations of widespread fraud at Social Development and Poverty Reduction ministry3:304 months ago -
Ontario’s landfill crisis: The cost of inaction2:535 months ago -
Russian snipers using Canadian rifles in Ukraine despite sanctions2:386 months ago
News Bloopers
-
‘Amoosing’ cow leaves Global News Morning crew in stitches1:594 months ago -
‘Can’t use that on TV’: Watch a Global News reporter jump from the highest bungee jump in Canada0:3712 months ago -
Black bear in tree has rough landing after being tranquilized at Halifax-area park0:4919 months ago -
Edmonton, B.C. morning show hosts settle NHL playoff bet3:0523 months ago -
‘You can’t make this stuff up:’ Loud clap of thunder interrupts live TV segment at pivotal moment0:2530 months ago -
Fun times? Global News personalities help clear snow in search of ‘fun’ story2:0041 months ago -
‘Buzzworthy moment’: Colin D’Mello recaps Doug Ford accidentally swallowing a bee1:5744 months ago -
‘Did you just call me daddy?’: Morning show hosts can’t hold back laughter after on-air mixup1:1545 months ago -
B.C. dad hoping to see his cloud photo on TV get his wish following viral TikTok campaign2:1248 months ago -
Bloopers: Phil Darlington slips, slides and falls in these Our Winter City outtakes1:3842 months ago