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Global News at 5 & 6 Toronto

Report finds call volumes, staffing issues problematic for Toronto 911 call centre

Posted June 16, 2022 4:34 pm EST

Updated June 16, 2022 5:32 pm EST

A report from Toronto’s auditor general points to issues with staffing and call volumes impacting wait times. Shallima Maharaj has more on the recommendations being made.

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