Aeroplan wiping out some members’ points

Canada’s biggest airline received billions in financial aid to get flying again, but it turns out Air Canada is wiping out thousands of points belonging to loyal customers. It’s a bitter pill for one frequent flier with a half million points that went away. Her concern is that it could happen to other loyal travelers, too. Sean O’Shea reports.

• Aeroplan points policy costs loyal member everything, nearly half a million miles lost