Consumer Matters: B.C. artist learns costly lesson about Canada Post ‘insurance’

A Haisla artist from B.C. shipped a $3,000 piece through Canada Post and thought he had done everything right including buying extra insurance. But when the artwork arrived damaged and Brett Robinson made a claim, he was shocked by the crown corporation’s response. Consumer Matters reporter Anne Drewa explains.

• Canada Post won’t cover destroyed glass artwork for B.C. artist — despite having insurance