Videos
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Federal Government proposes new rules for air passengers with disabilities
01:44 | March 11, 2019
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Air passenger complaints backlog
01:51 | March 23, 2026
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Ottawa orders arbitration in Air Canada dispute
05:45 | August 17, 2025
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Air Canada begins winding down operations ahead of looming strike
02:19 | August 14, 2025
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Air Canada flight attendant strike looming
01:53 | August 13, 2025
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Air Canada flight attendants vote on strike mandate
02:03 | August 6, 2025
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Air Canada flight attendants strike vote
05:03 | August 5, 2025
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WestJet addresses NAV CANADA staffing shortages
01:59 | June 28, 2025
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Consumer Matters: Air Canada seat downgrade fight
04:02 | October 28, 2024
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Passengers at YVR brace for potential Air Canada pilot strike
02:41 | September 13, 2024
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WestJet strike averted as feds intervene
03:04 | June 28, 2024
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B.C. woman removed from flight for using washroom too many times
01:05 | February 14, 2024
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Family holiday airline horror story illustrates traveller protection loophole
02:25 | December 22, 2023
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Travel Tips: Securing the best airline seat
04:28 | November 16, 2023
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WestJet facing criticism after forgetting woman’s wheelchair
02:18 | November 10, 2023
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Consumer Matters: B.C. couple battles Air Canada over loss of dream vacation
04:38 | September 28, 2023
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Update on Air Canada passengers charged twice for trip
02:49 | June 29, 2023
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Travel Tips: IATA calls for shared accountability
03:21 | June 22, 2023
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Travel Tips: Disruptive airline passengers
04:20 | June 15, 2023
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Porter flights between Vancouver and Toronto take off
00:23 | February 8, 2023
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Consumer Matters: B.C. man’s luggage ends up in Spain instead of Mexico
03:15 | January 11, 2023
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Travel Tips: Air Canada lounge and in-flight upgrades
02:50 | December 29, 2022
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Canadians stuck in Mexico criticize airline’s treatment
01:52 | December 26, 2022
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Consumer Matters: Fight for damaged bag compensation
03:27 | October 3, 2022
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Travel Tips: Canadian travellers will have more options this fall and winter
04:30 | September 8, 2022
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Paying the price for cancelled flights
05:32 | August 10, 2022
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Triage plans in effect to address passport backlog delays
02:16 | July 3, 2022
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Summer cancellations leave airline passengers scrambling
02:14 | June 30, 2022
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Omicron forces temporary shut down of B.C. airline
02:11 | January 1, 2022
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Hollywood actor filming in B.C. says sons denied boarding on Air Canada flight
02:14 | October 10, 2021
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Passengers wait days for next plane after cancelled Swoop flight
01:59 | August 28, 2019
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A new passenger bill of rights takes flight on Monday
01:56 | July 14, 2019
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Federal Government proposes new rules for air passengers with disabilities
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Federal Government proposes new rules for air passengers with disabilities01:44 | March 11, 2019
![]()
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Air passenger complaints backlog01:51 | March 23, 2026
![]()
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Ottawa orders arbitration in Air Canada dispute05:45 | August 17, 2025
![]()
-
Air Canada begins winding down operations ahead of looming strike02:19 | August 14, 2025
![]()
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Air Canada flight attendant strike looming01:53 | August 13, 2025
![]()
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Air Canada flight attendants vote on strike mandate02:03 | August 6, 2025
![]()
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Air Canada flight attendants strike vote05:03 | August 5, 2025
![]()
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WestJet addresses NAV CANADA staffing shortages01:59 | June 28, 2025
![]()
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Consumer Matters: Air Canada seat downgrade fight04:02 | October 28, 2024
![]()
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Passengers at YVR brace for potential Air Canada pilot strike02:41 | September 13, 2024
![]()
-
WestJet strike averted as feds intervene03:04 | June 28, 2024
![]()
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B.C. woman removed from flight for using washroom too many times01:05 | February 14, 2024
![]()
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Family holiday airline horror story illustrates traveller protection loophole02:25 | December 22, 2023
![]()
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Travel Tips: Securing the best airline seat04:28 | November 16, 2023
![]()
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WestJet facing criticism after forgetting woman’s wheelchair02:18 | November 10, 2023
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Consumer Matters: B.C. couple battles Air Canada over loss of dream vacation04:38 | September 28, 2023
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Update on Air Canada passengers charged twice for trip02:49 | June 29, 2023
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Travel Tips: IATA calls for shared accountability03:21 | June 22, 2023
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Travel Tips: Disruptive airline passengers04:20 | June 15, 2023
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Porter flights between Vancouver and Toronto take off00:23 | February 8, 2023
![]()
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Consumer Matters: B.C. man’s luggage ends up in Spain instead of Mexico03:15 | January 11, 2023
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Travel Tips: Air Canada lounge and in-flight upgrades02:50 | December 29, 2022
![]()
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Canadians stuck in Mexico criticize airline’s treatment01:52 | December 26, 2022
![]()
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Consumer Matters: Fight for damaged bag compensation03:27 | October 3, 2022
![]()
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Travel Tips: Canadian travellers will have more options this fall and winter04:30 | September 8, 2022
![]()
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Paying the price for cancelled flights05:32 | August 10, 2022
![]()
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Triage plans in effect to address passport backlog delays02:16 | July 3, 2022
![]()
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Summer cancellations leave airline passengers scrambling02:14 | June 30, 2022
![]()
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Omicron forces temporary shut down of B.C. airline02:11 | January 1, 2022
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Hollywood actor filming in B.C. says sons denied boarding on Air Canada flight02:14 | October 10, 2021
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Passengers wait days for next plane after cancelled Swoop flight01:59 | August 28, 2019
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A new passenger bill of rights takes flight on Monday01:56 | July 14, 2019
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Federal Government proposes new rules for air passengers with disabilities
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