Alice Petrova’s electricity was cut off last year. She lives in Toronto and after withholding payment from Toronto Hydro for several months over a billing dispute, the company cut her off. They also charged her $55 to notify her that payment was past due and that her power could be shut off.
- Ontario energy providers will have to stop charging a fee to tell people their power could be disconnected
- Ontario electricity companies billed $12.4 million last year to tell customers their power could be cut off