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WestJet says 10% of fleet grounded after Calgary hit by hailstorm

Frustrations are mounting among WestJet passengers impacted by almost 250 flight cancellations since Monday night’s fierce summer storm in Calgary. The airline said Wednesday that 10 per cent of its fleet is grounded, but as Sarah Offin reports, it’s the communications failure that’s creating chaos for travelers trying to decide what to do next.

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