Toronto Police 911

• New operators begin at Toronto police 911 communications centre to address wait times

  In April, the Toronto Police Services Board approved increasing the number of operator position and revising shift schedules to tackle staffing shortages and cut wait times.

  Canada

  Jul 3, 2018
  
• Toronto police board approves hiring dozens of new 911 centre staff to address wait times

  The report voted on by the Toronto Police Services Board on Wednesday comes months after Global News reported about lengthy 911 wait times and staffing issues inside the Toronto police communications centre.

  Crime

  Apr 18, 2018
  
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• Toronto police looking to hire 50 new 911 operators in plan to address wait times, staffing issues

  In September, Chief Mark Saunders tasked Deputy Chief Shawna Coxon to do a high-level review of the 911 communication centre. Her review will be considered by the Toronto Police Services Board on Wednesday.

  Canada

  Apr 11, 2018
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• ‘I felt extremely helpless’: Pedestrian hit by car upset with lengthy Toronto police response time

  Alana Fekete told Global News she was attempting to cross Yonge Street, near Sheppard Avenue, a couple of weeks ago when a vehicle turning onto Yonge Street hit her — an incident that appears to have been captured by a dash camera.

  Canada

  Mar 6, 2018
• 911 on hold: Delays reported at Toronto police dispatch

  When you call 911, you expect to hear a voice on the other end and hope that person will answer quickly. But that may not be the case in Toronto.

  Canada

  Sep 5, 2017