Phoenix Pay System

• Progress on Phoenix pay system backlog is ‘limited,’ auditor general finds

  The federal government is running out of time to clear the backlog of public service pay transactions under the old Phoenix system, said Canada's auditor general.

  Canada

  Mar 24
  
• Ottawa aims to clear Phoenix backlog by 2025, spend nearly $1B more

  The failure of the pay system has so far cost the federal government $3.5 billion — a number that could continue to grow as government tries to tackle the massive backlog.

  Canada

  Jul 9, 2024
  
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• Union says Phoenix pay system backlog of problems bigger than ever

  The standard waiting period for payroll problems to be addressed is usually two years, federal public service unions said in a news release.

  Canada

  Feb 27, 2024
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• Phoenix system overpaid bureaucrats by $500M — now it’s time to claw that back: watchdog

  Up to a quarter of federal government employees are still experiencing problems with their pay because of the troubled Phoenix pay system.

  Canada

  Oct 27, 2022
• Payroll ‘chaos’: Thousands of Alberta government workers missing pay after tech problems

  A new payroll system put into place for Government of Alberta workers has left many of them short money after issues with the changeover.

  Politics

  Jan 16, 2021
• ‘It’s been tough’: Federal civil servants lament 4 years of issues with Phoenix pay system

  The federal government brought in the system four years ago for all employees and it continues to be plagued with issues.

  Canada

  Feb 19, 2020
• Public sector strike possible after feds walk away from the table: union

  With a federal election call expected any day, there is little chance that bargaining would resume before the Oct. 21 vote, the union said.

  Canada

  Sep 7, 2019
• Agreement which gave bonuses to workers impacted by Phoenix pay system expires

  The incentives included a payment of $4,000 to compensation advisers, the pay-centre employees tasked to stabilize Phoenix, as well as double-time compensation for overtime.

  Canada

  Jul 4, 2019
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• Feds launching pilot projects in bid to replace failed Phoenix pay system

  Treasury Board President Joyce Murray says three companies will develop and test potential human-resources and pay-system pilot projects for federal workers.

  Canada

  Jun 12, 2019
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• Cost of replacing botched Phoenix pay system pales compared to cost of fixing it: PBO

  The cost of building and putting in place a new pay system for federal civil servants should pale in comparison to the cost of stabilizing the failed Phoenix system.

  Canada

  May 16, 2019