Gabor Lukacs

• N.B. family being denied vacation refund from WestJet after COVID cancellation

  "It feels as though they put the whole burden on us."

  Health

  Jun 30, 2021
  
• Non-essential travel ban could be difficult to implement: advocate

  Quebec Premier François Legault has called for Ottawa to ban non-essential international travel in the name of public health, but it might not be as easy as that.

  Politics

  Jan 20, 2021
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• Frustrated customers continue to demand refunds from airlines

  Canadian airlines continue to get hit with requests for refunds -- not travel vouchers -- in light of cancelled flights.

  Canada

  Jan 5, 2021
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• Consumer advocates call for airline refunds amid coronavirus pandemic

  ``Passengers still have a fundamental right to a refund, regardless of the reason for the cancellation,'' Gabor Lukacs said.

  Canada

  Dec 8, 2020
• Airline passengers voice frustrations after WestJet cuts services, refunds with vouchers

  "In my mind, the only thing that will satisfy me is a full refund."

  Economy

  Oct 15, 2020
• This Ontario man was promised a refund — then Sunwing changed its policy

  OJ Sidor was told he would get a full cash refund for his trip cancelled due to COVID-19. But Sunwing says it had to 'adjust' its policy.

  Money

  Jul 18, 2020
• Air Canada offers refunds to some passengers with cancelled flights

  Air Canada has quietly changed its refund policy to allow some customers whose flights were cancelled due to the COVID-19 pandemic to recoup their cash.

  Consumer

  Jun 26, 2020
• Coronavirus: Airlines obliged to offer credit, not refunds, watchdog says

  A statement on the Canadian Transportation Agency website says airlines are not required to refund passengers for flights cancelled due to the novel coronavirus.

  Canada

  Mar 26, 2020
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• Coronavirus continues to impact Canadian travel: ‘It’s definitely become more real’

  Anyone attempting to arrange travel in or out of Canada is facing complications due to the COVID-19 pandemic.

  Health

  Mar 15, 2020
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• Passenger advocate calls new Canadian travel protections toothless

  A new set of protections are now in effect for Canadian air passengers, but one expert says he expects they won't actually do much for the average traveler.

  Consumer

  Dec 16, 2019