Canada Air Passenger Rights

• As WestJet strike loomed, transport minister’s staff sought passenger rights review

  Staff in Omar Alghabra’s office were unclear if a strike by WestJet pilots in May would fall under a category within the legislation they helped write.

  Canada

  Jun 30, 2023
  
• WestJet pilots’ expectations ‘fairly high,’ CEO says as strike deadline nears

  Alexis von Hoensbroech called WestJet's most recent offer to the strike-poised pilots' union 'very reasonable but also very generous,' but said the two sides remain very far apart.

  Canada

  May 17, 2023
  
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• Did WestJet pilots reject $300K+ salaries? Union says figures ‘cherry-picked’

  Global News obtained a memo sent by WestJet's vice-president of flight operations hours after the Air Line Pilots Association issued a 72-hour strike notice Monday evening.

  Canada

  May 16, 2023
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• WestJet pilots issue 72-hour strike notice after failing to reach deal, airline announces lockout

  The pilots' union said in a statement it was poised to issue the notice over the weekend but delayed doing so to allow negotiations to continue.

  Canada

  May 15, 2023
• WestJet pilots strike looms: What to know if you’ve got a flight booked

  WestJet pilots could be on strike next week as they lobby the airline for improved pay and working conditions. Here's what that could mean for passengers with upcoming flights.

  Money

  May 12, 2023
• Proposed air passenger rights changes get mixed reviews from airlines, advocates

  Airlines denounced the government's proposed changes that put more onus on providers, while passenger advocates doubted all loopholes will be closed as claimed.

  Canada

  Apr 24, 2023
• ‘No more loopholes’: Changes to air passenger rights are ‘significant,’ minister says

  Transport Minister Omar Alghabra laid out proposed reforms to the Liberals' passenger rights charter following chaotic travel seasons over the summer and winter holidays.

  Consumer

  Apr 24, 2023
• As flight delays continue, here’s what to know about compensation

  Both Air Canada and WestJet are citing staffing shortages as a safety issue, which the Canadian Transportation Agency has disputed as valid under compensation rules.

  Canada

  Aug 8, 2022
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• ‘Frustrating and disappointing,’ says passenger after 47-hr travel experience from U.S. to Canada

  A Canadian who was travelling from Virginia to Sudbury, Ont., via Toronto alleged that an eight-hour trip turned into 47 hours due to changes and delays.

  Consumer

  Oct 14, 2021