Airline Complaints
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Air passenger asked to keep complaint outcome quiet, rights group claimsThe Air Passenger Rights group says the Canadian Transportation Agency is pressuring passengers to stay silent about its rulings on their complaints.ConsumerJul 10
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Pup punted from WestJet flight over pet carrier size issueAn Alberta woman is calling out WestJet after she said conflicting pet travel rules resulted in her being denied boarding and incur a number of extra costs.ConsumerSep 19, 2023
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Lost luggage takes trip around the world while owner waits for it in CalgaryAn American visitor to Canada is calling out a major airline after his checked bag ended up in two countries in Europe and not with him in Calgary.ConsumerFeb 21, 2023
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Frustrated fliers file thousands of travel-related complaints in past few monthsAn air passenger rights advocate advises bypassing the Canadian Transportation Agency when filing a travel related complaint against Canada's airlines.ConsumerNov 15, 2022
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