Canadian airlines continue to get hit with requests for refunds -- not travel vouchers -- in light of cancelled flights.

Air Passenger Rights, an advocacy group, asked the appeal court in April to order the removal of the Canadian Transportation Agency's statement on vouchers from its website, which was posted following mass flight cancellations by airlines.

Canadian travellers frustrated by vouchers from airlines are looking south of the border to get refunds for trips cancelled due to the coronavirus.

A Calgary businessman is demanding WestJet refund the $15,000 it has credited him for cancelled flights

Tens of thousands of Canadians have signed petitions calling on Ottawa to force airlines to offer refunds, not just vouchers, for trips cancelled due to COVID-19.

A Calgary couple is upset over an airline's cancellation policy during COVID-19. However, Canadian airlines do not have to offer refunds; just credit.

Anyone attempting to arrange travel in or out of Canada is facing complications due to the COVID-19 pandemic.

A federal inquiry is investigating 570 of more than 3,000 complaints filed against airlines, alleging they failed to accurately explain reasons for flight delays.

Families who have endured anxiety-inducing airport delays over no-fly list mismatches will be among the first to test a new system intended to solve the problem.

Air Canada said the "decision was not related to the presence of an emotional support animal."