Air Canada Claim Denied
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Canadian Transportation Agency opens investigation into air passenger complaints over flight delaysThe inquiry follows reports from Global News alleging that Air Canada is intentionally mis-referencing flights or misrepresenting the cause of delays to avoid paying compensation.ConsumerFeb 13, 2020
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‘Unacceptable’: Trudeau gov. urged to crack down on airlines denying passengers compensationAmid nearly 10,000 complaints filed by airline passengers, critics are calling on the Trudeau government to investigate major air carriers.ConsumerFeb 12, 2020
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‘A systemic strategy’: Air Canada customers say claims wrongly denied under new passenger rulesCanadians have filed nearly 10,000 air travel complaints — an "unprecedented volume" — since the new rules came into effect, the Canadian Transportation Agency said.MoneyFeb 11, 2020
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