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Air Canada, the country’s largest airline, is one of the lowest-ranked airlines when it comes to customer satisfaction according to a new J.D. power North American airline satisfaction survey. Anne Gaviola has this story and more in Business Matters for Thursday, May 9, 2024.

Air Canada is apologizing after the Assembly of First Nations (AFN) national chief Cindy Woodhouse Nepinak said her headdress was taken from her on a flight and mishandled by staff. The national chief and the prime minister say it’s an unfortunate reminder that airlines need to do better in treating sacred or religious items with...

Prime Minister Justin Trudeau condemned Iran’s attack against Israel, while re-affirming Canada’s support for Israel. The Canadian government has warned against travelling to Israel, as Air Canada cancelled its Toronto to Tel Aviv flights — just a few days after the airline reinstated the flight after a six-month hiatus. Mackenzie Gray has more on Canada’s...

Air Canada has resumed flights to Israel after suspending service to the region following the Oct. 8 Hamas attack in southern Israel, and ensuing war between Israel and Hamas. The airline says flights between Toronto and Tel Aviv resumed Tuesday and flights from Montreal will resume next month.

Air Canada says a baby was born mid-air on Flight AC Rouge 1879 from St. Lucia headed to Toronto on March 6. The plane was forced to divert after the passenger went into early labour.

Canada will contribute $76 million to a German-led initiative that aims to quickly source and deliver air defence systems to Ukraine to fend off Russian air attacks, Canada’s Defence Minister Bill Blair announced on Friday. Blair made the announcement during a visit from his German counterpart, Boris Pistorius. Berlin launched the initiative last month, citing...

Prepare to pay more if you’re an airline traveller, especially if you don’t travel light. York University Economics Professor Fred Lazar discusses the move by Air Canada and WestJet to hike their checked baggage fee.

Canada ranks 13th when it comes to global tourist spots. Destination Canada and the federal government would like to see us move into 7th place by the year 2030. Destination Canada President and CEO Marsha Walden discusses the plan to help move Canada up in rank.

After the Assembly of First Nations’ national chief said her headdress was taken from an airplane cabin this week, Prime Minister Justin Trudeau called the incident “unacceptable” and a “mistake” on the part of Air Canada. “This was a mistake that I know Air Canada is looking into right now,” Trudeau said.

Anxiety and anger have once again gripped the Ontario First Nation of Aamjiwnaang, after a state of emergency was declared late Thursday due to high levels of benzene — a cancer-causing chemical — in the air. Air Canada is apologizing after the Assembly of First Nations (AFN) national chief Cindy Woodhouse Nepinak said her headdress...

One year after thieves stole $20 million in gold from a warehouse at Pearson airport, Peel police announced half a dozen arrests. They included one Air Canada employee and another is being sought. But as Sean O’Shea reports, almost all of the gold is gone.

American officials are investigating after a threat was made against an Air Canada flight from Halifax to Newark, New Jersey, on Monday. The plane landed safely at its destination without incident or injuries.

American officials are investigating a threat made against an Air Canada flight from Halifax to New Jersey on Monday. According to a statement by the Port Authority of New York and New Jersey, Newark airport police received a report regarding a “threat made towards Air Canada flight 8547” on Monday around noon.

In the Middle East, Israel is weighing its response after an unprecedented attack by Iran. Now the focus is on what Israel will do next. The United Nations (UN) Security Council convened emergency talks on Sunday, where Secretary General Antonio Guterres emphasized the need for maximum restraint. For decades, Tehran’s official policy has been the...

Air Canada will be reimbursing a B.C. man over misinformation given to him by the airline’s chatbot.

A frequent West Kelowna flyer is pushing for Air Canada to change its pet policy after the airline told him he couldn’t fly with his small dog, even with the proper carrier. As Victoria Femia reports – the traveler says Air Canada is inconsistent with its policy, as he was able to get on other...

Three tenants are out of their home after a house fire in Penticton, long weekend travel is underway and conditions can be unpredictable, and a West Kelowna man wants Air Canada to change its pet policy.

Two Kelowna residents are preparing to ride across the country in support of mental health. As our Taya Fast reports the pair is in the final stages of preparation before the trip.

Hundreds of thousands of Insignia air fryer products have been recalled in Canada and the U.S. over concerns of overheating, the possibility of melting or breaking handles, and a potential fire or burn risk. The recall is a joint effort by Health Canada, the U.S. Consumer Product Safety Commission and Best Buy Canada.

Defence Minister Bill Blair announced on Tuesday that Canada would provide Ukraine with a $40-million military aid package through an initiative organized by the Czech Republic, amid their war with Russia. “Our $40 million contribution is going to enable the rapid delivery of several thousand rounds of artillery ammunition to Ukraine, and most importantly, the...