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Hiring good seasonal employees and retaining staff are proving difficult tasks for the Okanagan hospitality industry

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Hiring good seasonal employees and retaining staff are proving difficult tasks for the Okanagan hospitality industry
Hiring good seasonal employees and retaining staff are proving difficult tasks for the Okanagan hospitality industry – Mar 16, 2018

Stan Martingale, manager of the Ramada Hotel and Conference Centre in Kelowna, said new employees continuously don’t show up for their first day of work.

“Reliability more than anything seems to be a challenge. People don’t seem to take jobs as seriously as they used to 20 years ago,” Martingale said. “We need to figure it out and adapt because it’s the new world.”

The Ramada was of the hospitality businesses that set up booths at the Okanagan’s larges tourism job fair Thursday in Kelowna.
More than 200 prospective employees attended the event.

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Quails’ Gate Winery is looking to hire 93 seasonal employees in 2018 to add to their existing core staff, half of those just for their restaurant.

High hiring standards and a changing workforce have inspired the winery to re-think scheduling.

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“We do have a lot of people [applying] that are changing the workforce for us,” Jennifer Thatcher, director of people and culture at West Kelowna’s Quails Gate Winery said. “One of the things we are looking for is changing some of our schedules to give better work life balance to our culinary staff.”
Attendees were hopeful they would walk out of the job fair having secured a new job or at least schedule an interview.
“I’ve been looking all week [for a job]. I’ve got quite a few interviews already so I’m excited,” Steven Wilson said..
“I don’t think it’s going to be difficult to get a job in the short-term for the summer months,” potential winery worker Marisa Dario said. “For the long-term winter months, that’s the challenge.”

Job fair organizers say that by 2020, there will be more than 12,000 new tourism jobs in the Thompson-Okanagan and about 101,000 across B.C.

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