Auditor General slams Montreal’s use of IT services

WATCH: Montreal’s auditor general released a report stating the city needs to do a better job of managing its information technology services. Global’s Billy Shields reports.

MONTREAL – The city of Montreal needs to do a better job of managing its information technology (IT) infrastructure, according to a recent report from Montreal’s Auditor General, Jacques Bergeron.

The report is a 600 page document that examines how the city governs its departments, agencies and boroughs.

Much of the city’s problems stem from the fact that nothing is organized under one central operation.

For example, it’s up to each borough to take care of how their recycling will be picked up.

READ MORE: NDG resident blames city’s Info Neige app for parking ticket

According to municipal affairs analyst Karim Boulos, it was a system that was set in place after the 2006 merger-demerger debacle.

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The report proposed to put in a proper plan for budget control, performance goals and viable IT services.

The opposition immediately seized the report as proof the city’s government wasn’t meeting its mandate.

Perhaps the most controversial IT project Montreal launched was the widely criticized snow-removal app – especially since users complained it didn’t update quickly enough.

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