COVID-19 safety restrictions have continued to wreak havoc on the travel industry over the past 11 months.

Canadians travel to Mexico more than any other country except the United States. But many visitors may be unaware of the growing violence in a main city that was once hailed as one of the country's safest: Cancun.

The dispute is the latest in a consistent pattern of regulatory pushback against online businesses disrupting industries that have been slow to modernize.