EMS Dispatch

• Regional Municipality of Wood Buffalo re-establishes local EMS dispatch services

  A provincial EMS dispatch call centre has opened in the Regional Municipality of Wood Buffalo, marking the return of local dispatch services to the northern Alberta area.

  Health

  Jun 18
  
• Consolidating EMS dispatch didn’t improve issues: Alberta mayors

  The mayors of four Alberta cities finding the problems they flagged at the time of EMS dispatch consolidation are continuing.

  Canada

  May 2, 2023
  
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• Having EMS, fire and police in same room could help response: Former Calgary chief

  A former chief of EMS in Calgary says having medical dispatchers back in the same room as police and fire call-takers could help to improve ambulance response times.

  Canada

  Jan 20, 2023
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• Consolidation of EMS dispatch did not affect response to fatal dog attack: Alberta health minister

  Health Minister Jason Copping said the call initially came in as non-urgent but emergency responders at the scene quickly saw it was a life-threatening situation.

  Health

  Jun 9, 2022
• City of Lethbridge committee hears about operational staffing struggles when it comes to fire, EMS

  Lethbridge Fire and Emergency Services has been grappling with operational staffing issues, according to Chief Greg Adair.

  Fire

  May 12, 2022
• At least 6 EMS red alerts in Calgary over the weekend caused by staff shortages

  The union representing Alberta paramedics said there were at least 6 red alerts issued within the City of Calgary over the weekend, four of which were on Saturday.

  Canada

  Dec 7, 2021
• Alberta ombudsman says AHS decision on EMS dispatch not under her jurisdiction

  Decisions made by health authorities lay outside of the ombudsman's jurisdiction, according to a rare statement made by the province's independent investigator.

  Health

  Nov 26, 2021
• Lethbridge to join Red Deer, Calgary, Wood Buffalo in EMS dispatch complaint to Alberta ombudsman

  "We had asked for accountability. We were told there would be accountability. There has been none."

  Politics

  Sep 27, 2021
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• Alberta mayors disappointed motion to reverse centralization of EMS dispatch defeated

  Four mayors, who have fiercely opposed Alberta's move to transfer 911 calls in their municipalities to provincial dispatch centres, issued a statement Monday.

  Politics

  Mar 16, 2021
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• Judge grants interim injunction to Alberta government in EMS dispatch dispute

  Lawyers for the government argued Friday that Wood Buffalo wasn't following the Emergency Health Services Act by refusing to send calls to the provincial dispatch centre.

  Health

  Feb 12, 2021