Airline Refund
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Hours on hold. No customer support. WestJet passenger voices frustration after itinerary changeConsumer Matters reached out to WestJet about this case and also asked about the litany of customer service complaints directed at the airline.ConsumerDec 6, 2021
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How a B.C. airline passenger refused a travel voucher on a cancelled flight and got her money back'I didn’t pay $2,100 for a voucher. I paid $2,100 for a vacation and they weren’t providing that. I wanted my money back,' Summer Barger said.ConsumerMar 3, 2021
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Calgary newlyweds question airline’s cancellation and compensation policyA Calgary couple is upset over an airline's cancellation policy during COVID-19. However, Canadian airlines do not have to offer refunds; just credit.CanadaApr 27, 2020
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Toronto family out $8,000 after infant daughter’s Air Canada booking goes wrongA Toronto family returning from a trip to Iran had to spend almost $8,000 in extra tickets and expenses because of a mix-up that prevented their infant daughter from getting a boarding pass.ConsumerJan 29, 2018
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