Air Passengers

• Canada’s air passenger complaints’ backlog tops 57,000, reaching new peak

  The amendments to the passenger rights charter allow the regulator to ratchet up the maximum penalty for airline violations to $250,000.

  Canada

  Sep 18, 2023
  
• Air passengers doubled in Canada as flight delays plagued airports last year

  Canadian airports saw more than 100 million travellers last year, data shows, even as flight disruptions and long lines plagued passengers across the country.

  Canada

  Jul 28, 2023
  
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• ‘Unacceptable’ travel chaos will face committee study. Here’s who MPs want to appear

  Hundreds of Canadian travellers were left stranded in Mexico and other sunny destinations after a major winter storm over Christmas disrupted operations.

  Canada

  Jan 9, 2023
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• Minister vows to toughen air passenger rights as Sunwing admits ‘clear failures’

  'I think in hindsight there were some issues that Sunwing could have managed better and I know that Sunwing is dealing with those,' Alghabra said.

  Canada

  Jan 5, 2023
• Halifax airport reports another ‘turbulent’ year due to COVID-19

  According to the Halifax International Airport Authority, passenger traffic was down 75 per cent in 2021 from what it was in 2019.

  Canada

  Jan 28, 2022
• U.S. flight attendants facing high frequency of unruly passengers, survey finds

  Some said they were cursed or yelled at, and some said they were followed through the airport and harassed after the flight ended, according to a union that carried the survey.

  Economy

  Jul 29, 2021
• Devastating 2020 for Winnipeg airport as passenger numbers hit near 50-year low

  The Winnipeg Airports Authority says just 1.3 million passengers came through the Winnipeg Richardson International Airport, the lowest total since 1971.

  News

  Apr 29, 2021
• Calgary couple involved in international adoption pleads for exemption from quarantine hotel stay

  A Calgary couple who adopted a baby in Colombia is hoping they will be able to get an exemption from the mandatory stay at a quarantine hotel.

  Canada

  Mar 29, 2021
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• Possible coronavirus exposure on WestJet flight from Toronto to Halifax

  Passengers who were on a flight from Toronto on June 26 and landed in Halifax are being warned of possible exposure of coronavirus.

  Health

  Jul 1, 2020
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• Canadian travellers know little about new air passenger rights, poll suggests

  Six months into the new regime, it isn't clear how well things have worked.

  Canada

  Dec 13, 2019