The City of Peterborough, Peterborough Public Health and Peterborough Regional Health Centre say a number of services have been impacted by Friday’s nationwide cellular and internet outage with Rogers.
The city says the outage means some payment systems may be unavailable.
“City staff may not have access to email or certain software applications during the internet outage,” a statement reads. “Phone service at most city facilities is available.”
The Peterborough County-City landfill on Bensfort Road can accept cash transactions or customers who have accounts at the landfill.
Peterborough Public Library online and digital resources may not be available.
“The City of Peterborough appreciates the patience of residents during this time,” the city stated. “An update will be provided when this issue is resolved.”
The Peterborough Police Service notes 911 may be impacted and advises to keep trying to call, use another phone provider or try a landline.
Peterborough Public Health
Peterborough Public Health said on Friday morning it is temporarily without cellular and internet service.
However, the outage has not impacted clinical services including dental, COVID-19 immunization and routine immunization.
“Those with appointments are still able to attend a clinic,” the health unit said.
Some services may still be impacted and the health unit says there may be delays receiving and returning calls and emails.
The health unit can still be reached by telephone at 705-743-1000.
Peterborough Regional Health Centre
The hospital says the outage hasn’t impacted its emergency department.
However the hospital says wait times will be further impacted for all but the most urgent illnesses and conditions.
“It is possible some procedures may be cancelled or delayed,” the hospital stated in a Tweet. “Please continue to remain patient and courteous with our staff while they work through these additional challenges.”
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