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B.C. mom says Greyhound left her 14-year-old son stranded in Alberta

WATCH: A B.C. mother is outraged after her 14-year-old son was left stranded at a bus depot near Edmonton. Catherine Urquhart has more on what's behind the mix-up – Aug 8, 2018

A B.C. woman is questioning a decision by Greyhound Canada that left her teen son stranded and alone in a bus depot near Edmonton.

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Fourteen-year-old Sheldon Scott was trying to get home to Kamloops after a visit with his dad in Grande Prairie, Alta.

He boarded a bus in Grande Prairie and when he tried to transfer to a different bus to complete his journey, the driver refused to allow him on board.

Scott said he was in Spruce Grove and asked a bus driver if the bus he was about to board was heading to Kamloops.

The driver said it was, but then asked the teen how old he was.

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“He was like, ‘Oh, I can’t take you on my bus,'” Scott said.

WATCH: Family of B.C. teen stranded by Greyhound demanding answers

Scott said the driver went on to say that it was “illegal.”

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Scott was told that he needed liability papers and even then, he would only be allowed to travel during daytime hours.

“I’m kind of freaking out,” Scott said. “I’m in a place I’ve never been before. I don’t know anything there. Apparently, we were beside the sketchiest bar in town.”

Two RCMP officers assisted, buying him food at McDonald’s and tracking down a great-aunt who took him in for the night.

Scott’s mother Shawna Hicks alleges Greyhound’s decision put her son in danger.

She also said the trip was pre-approved by Greyhound and Scott was given a password for security purposes.

After a very long night, Scott was allowed to board his bus for the last leg of his journey on Wednesday.

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Greyhound Canada said it is looking into the matter to determine what took place.

— With files from Albert Delitala 

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