A video of a verbal confrontation between a Starbucks barista and a customer is going viral.
Brian Espinoza uploaded a video on Sunday of his sister Juana Martinez going through the drive-thru of a Starbucks in Lakewood, California.
“We’re going to get even, that’s what we’re going to do,” Martinez said to the camera before pulling up at the pick-up window.
Espinoza wrote on Facebook that his sister noticed that her credit card was charged over $200 for a trip to the grocery store that she never took.
“She went to the store where they used the card info and had her [the barista] on camera. She noticed the cashier right away since she goes there regularly,” he wrote.
In the two-minute long video, Martinez tells the barista that she was caught on camera using her credit card information to purchase goods and accuses her of fraud.
“You know what you did, right?” asked Martinez.
The stunned barista eventually admitted to the alleged fraud with an apology, “I’m so sorry ma’am.”
After Martinez explained that she has alerted the Starbucks head office, the barista tried to defend her character and begged Martinez not to press charges.
“I am a good child, I swear. I really do go to school. I’m 19. I play soccer,” she said.
The barista claimed she never made a copy of Martinez’s card, but only jotted down the credit card number. She also attempted to return $250 to Martinez, who turned it down.
“You come to Starbucks to get coffee, not to get robbed,” said Martinez.
It is unclear whether Martinez reported the alleged fraud to police.
The dramatic video is racking up online views, with over 85,000 clicks in one day.
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