Commuters feeling let down after another REM service interruption – this time late at night

Service on Montreal’s new REM suburban train across the Champlain Bridge was shut down again around 11 pm on Monday. Commuters say they knew to expect some problems even on Day One. But as Global’s Phil Carpenter reports, they say the shutdown was poorly handled, leaving people in the dark.

• Mission Impossible: Montreal’s new light-rail train traps users in railway garage
• ‘Breaking-in’ period to be expected say REM train officials after service interruptions