It was a big surprise for some Lloydminster residents living in Saskatchewan – when they opened their latest Direct Energy bill there was a major increase.
They were charged with Alberta’s carbon tax.
“It was about double what the average payment was. I was a little shocked when I first saw it,” Daniel May said when she opened her bill.
“I’m a middle class working person and to see any influx on any bill double is a little ridiculous.”
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Direct Energy, the company behind the charges, is owning up to the mistake and said there were a dozen people who were over charged.
The carbon levy should only account for an extra $124 a year, but Direct Energy is chalking the rest of the costs up to higher energy costs,
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Direct Energy says they’re working to fix the mistake and new bills were sent out to customers this week.
With files from NewCap TV