A manager at a Del Taco restaurant in Arizona has been fired after a video of him swearing at customers in a drive-thru went viral this week.
The video shows the employee using foul language at two customers who started recording him after they allegedly didn’t get sauce with their meal.
One of the customers can be heard telling him she will send the video to his boss, and that he was “going to get fired.”
“I don’t give a f***, bro,” the manager says in the video. “Seriously, go ahead alright. Where you going to post it, YouTube? No one’s going to f***** see it.”
“I can do this all f***** day,” the employee tells them. “It’s the same f**** outcome. Why? Because you got your sauces; you guys are still being b***** and I’m f***** ticked off because I still have orders.”
He also claimed his dad owned the franchise.
The three continued arguing until the customers drive off.
The video was shared multiple times on the company’s Facebook page.
Officials at Del Taco said they took the video very seriously and said the employee was “terminated immediately,” by the franchisee.
“We strive to provide a positive guest experience at all of our restaurants and were appalled by this behavior as it is not representative of our high guest service standards,” officials said in a statement.
The initial interaction between the customers and the manager wasn’t shown in the video.
Reaction to the video was varied. Some people were appalled by the employee’s words but others stood up for the man.
“I’m outraged that anyone would treat another human being so poorly, it’s not right,” Jenny Erickson told NBC affiliate Channel 12 news.
“I’ve worked customer service. I can relate to this Del Taco worker,” reads a comment on the video.
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