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Adele concert a disappointment for B.C. woman in wheelchair

WATCH: A B.C. woman says she's being told there's no spot for her at an Adele concert because she's in a wheelchair. Ted Chernecki reports – Jul 5, 2016

Late last year, Codi Punnett bought four lower bowl tickets to this month’s Adele concert at Rogers Arena. Then in March, she went out for a walk, slipped and fell three metres onto a two-by-four, breaking her spinal cord.

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“You just have no idea what it’s like to be down here in a chair all the time,” she told Global News.

Since the accident, Punnett has had to adjust to her new life, which includes a $7,000 wheelchair, a different car with hand controls and more than $100,000 in home renovations for the disabled.

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Punnett and her husband Ian were looking forward to attending the Adele concert — a simple, hassle-free night means so much more now than it did four months ago.

But trying to exchange her old tickets for wheelchair accessible seating has proven to be a challenge.

“They basically said that sometimes they can accommodate people but this is such a popular show that it’s just probably not going to happen,” husband Ian said. “They put us on a wait list and said at that point that was the best they could do and then the day of the show they would call us.”

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Global News contacted Adele’s management who got in touch with Rogers Arena and it appears a solution was found with the couple receiving tickets for the wheelchair-accessible section on the 300 level.

The couple is guaranteed seats in the upper deck but Rogers Arena also says it will try to move the couple to floor-level handicapped seating, if possible.

“Honestly, we just want to go see a concert,” she said.

– With files from Ted Chernecki

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