Consumer Matters: Airline watchdog concerned about proposed changes to Canada’s air passenger ‘bill of rights’

The COVID collapse of air travel has revealed a gap in the protections offered by what’s known as Canada’s air passenger ‘bill of rights’. The federal government is working on new rules but as Consumer Matters reporter Anne Drewa explains, the country’s independent airline watchdog says the proposed changes don’t go far enough.

• Passenger bill of rights mostly upheld after air industry court challenge
• Canadian airlines asking appeal court panel to quash passenger rights rules
• COVID-19: Hong Kong bans Air Canada flights from Vancouver for 2 weeks