Ticketmaster Canada

• Ticketmaster refines refund policy after backlash from Canadian concertgoers

  It is somewhat of a reversal from the previous policy, which saw the ticketing agency torched on social media by concertgoers who alleged the wording of their refund policy was changed without notice.

  Canada

  Apr 21, 2020
  
• Cancelled or postponed? Fans rage over Ticketmaster refund policy amid COVID-19

  Fans are shining a spotlight on Ticketmaster over what they say are unfair policies preventing them from being refunded for shows postponed over the coronavirus pandemic. 

  Canada

  Apr 15, 2020
  
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• Ticketmaster’s PR nightmare continues: Alan Cross

  Ticketmaster spent months rehabilitating its image. It took just one day to come crashing down.

  Commentary

  Sep 23, 2018
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• Class action lawsuit accuses Ticketmaster of using ‘drip pricing’ to deceive Canadians

  The litigation comes on the heels of a Competition Bureau lawsuit alleging widespread use of "drip pricing," in which customers pay hugely inflated prices due to various fees and surcharges.

  Canada

  Jan 26, 2018