Social Assistance Management System

• No one disciplined for Ontario SAMS problems that cost $52M to fix: minister

  No one has been disciplined for the problematic rollout of a welfare and disability payment system that cost the public an extra $52 million to fix, Ontario's community and social services minister said Monday.

  Politics

  May 2, 2016
  
• Ontario government knew of welfare payment problems before new system launch

  Ontario's Liberal government knew there were problems with a new system for disability and welfare payments, but decided to launch it anyway, the province's auditor general said Wednesday.

  Canada

  Dec 2, 2015
  
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• Ontario on the hook for more to fix troubled support payment system

  Ontario's minister of community and social services says she'll implement all of the recommendations from a report on how to fix a troubled support payment system, but she can't say what that will cost.

  May 1, 2015
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• Hundreds of social assistance recipients affected by privacy breach

  Hundreds of Ontario social assistance recipients have had their tax forms with private information, including social security numbers, sent to the wrong places last month.

  Politics

  Mar 2, 2015
• Ontario seeks adviser to investigate problematic social assistance program

  Ontario is looking for a third-party adviser to help with its problem-plagued rollout of a new system responsible for social assistance payments.

  Politics

  Feb 10, 2015
• No ‘significant issues’ with disability payments, government says

  The Ontario government says there have been no “significant issues” with disability payments in the province less than a day after OPSEU claimed problems “plagued” the payment management system.

  Politics

  Dec 24, 2014
• OPSEU claims problems still ‘plague’ Ontario social assistance payments

  OPSEU says a computer glitch which plagued the provincial Social Assistance Management System (SAMS) in November are once again causing problems for the province’s frontline workers.

  Politics

  Dec 23, 2014
• Ontario public servants taking province to court over social assistance computer glitch

  A public servants' union is taking the Ontario government to court over what it calls a "flawed" computer system responsible for social assistance payments.

  Politics

  Dec 17, 2014