Hydro Disconnection

• Ontario energy providers will have to stop charging a fee to tell people their power could be disconnected

  Ontario regulators have announced sweeping changes to electricity and natural gas customer service rules, expanding protection and eliminating fees.

  Consumer

  Sep 7, 2018
  
• Hydro: 5 things Ontarians can do to avoid disconnection on May 1

  With a May 1 deadline looming, what can customers do to prevent hydro disconnection?

  Consumer

  Apr 1, 2017
  
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• 76-year-old Toronto Hydro customer disconnected for winter

  At age 76, Rod Crookston has spent three months living without power in his second-floor home where he has lived 45 years. There's no hot water, no central heat and no lights.

  Canada

  Feb 21, 2017