HandyDART

• TransLink presents accessibility plan amid HandyDART concerns

  TransLink officials are providing an update on 2023 priorities and goals on Wednesday, and will also be presenting an accessibly report.

  Canada

  Sep 27, 2023
  
• HandyDART riders, supporters speaking out against ‘surge’ in taxi usage

  HandyDART users said taxi drivers very rarely exit their vehicles to assist those who live with disabilities.

  Canada

  Sep 21, 2023
  
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• Vernon, B.C. HandyDART passengers say newer buses are less accessible

  Some Vernon HandyDART buses with ramps have been replaced by buses with stairs and a lift. Passengers say this makes it harder to access the service.

  Canada

  May 4, 2022
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• Metro Vancouver HandyDART drivers ‘horrified’ to be left off vaccine priority list

  The union representing HandyDART drivers, who shuttle elderly and disabled passengers, says its members are at high risk and should be given vaccine priority.

  Health

  Mar 20, 2021
• Fare collection, front-door boarding on B.C. buses to resume June 1

  TransLink hopes by resuming fare collection on buses it will collect approximately $2 million per month. 

  Traffic

  May 4, 2020
• B.C. senior denied HandyDART service on 86th birthday

  Betty Joe Peters was told the wheels on her new wheelchair weren't the right size for the HandyDART bus.

  Apr 21, 2019
• TransLink strikes deal with HandyDART riders over human rights complaint

  TransLink will produce a report on the service's performance, provide funding for research on customer experience, and create a HandyDART User's group.

  Health

  Mar 22, 2019
• ‘It’s humiliating’: Vancouver senior says cabs refusing service over TaxiSaver vouchers

  "Just because people [have disabilities] doesn't mean they should be treated like a second class citizens."

  Jul 11, 2018
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• HandyDART riders express hopes and concerns as new contractor gears up

  Users of the service say they still want TransLink to take over operations.

  Traffic

  May 22, 2018
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• Report urges TransLink to run HandyDART as a public service

  Metro Vancouver's population is aging rapidly. Can HandyDART transit keep up?

  Oct 19, 2017