A study completed by the council in 2018 included a survey of 2,000 consumers that found about 30 per cent of respondents had purchased extended protection on a major household durable item in the past three years.

Although many people aren't aware, statutory warranty rights have been around for 50 years, for issues including durability.

Gadi Perchik is in a battle with Mercedes Benz: he's picketing a Toronto dealership and the company's Canadian head office to try to make a point.