An Edmonton couple that says they were bumped off a flight for their honeymoon in July has now been compensated by WestJet for the inconvenience and says Canada’s new Air Passenger Protection Regulations helped them address the problem. Continue reading
The new rules require travellers to notify airlines anywhere from 48 to 96 hours in advance to receive certain accommodations, such as being guided through security or receiving help transferring from a wheelchair to a smaller, cabin-compatible mobility device. Continue reading
Air Canada is challenging WestJet Airlines Ltd.’s $3.5-billion acquisition by Onex Corp., arguing in a filing to the country’s transportation regulator the deal breaches federal rules that limit foreign ownership of carriers. Continue reading
The Canadian Transportation Agency said it has launched an investigation after an Edmonton couple was bumped off a WestJet flight. Continue reading
The fine was levied by the Canadian Transportation Agency, following an investigation of the airline’s conduct after an ice storm on April 14, 2018. Continue reading
A legal challenge to Canada’s new passenger bill of rights from a group of airlines is “ill-founded” and should be dismissed, according to the country’s attorney general. Continue reading
The CTA is hosting public hearings across the country to allow Canadians to have their say on air passenger protection while they’re developing new legislation. A consultation was held in Winnipeg, Monday. Continue reading
The Canadian Transportation Agency is now including Sunwing Vacation flights from Montreal’s Pierre Elliott Trudeau International Airport in its inquiry. Continue reading
Air regulator imposed just a ‘nominal’ fine that can be waived, air passenger rights says. Continue reading
Canada’s airline transportation regulator has found Air Canada, the country’s biggest airline, made a false statement to a consumer trying to get compensation for delayed baggage, but some consumer critics say airlines do this all the time. Continue reading