Consumer Protections

• How protected are B.C. homeowners when home renovation projects go sideways?

  Consumer Protection BC – the province’s regulator told Consumer Matters the laws that its responsible for are pretty narrow in scope in terms of when it can intervene.

  Consumer

  Feb 28, 2023
  
• Montreal consumers struggling to get refunds due to coronavirus cancellations

  Consumers are complaining that refunds are hard to come by for events cancelled due to the novel coronavirus. Legal experts say they are entitled to refunds.

  Canada

  Jun 13, 2020
  
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• U.S. bank giant Citigroup fined $70M for deceptive card fees

  U.S. bank Citigroup will refund $700 million to consumers and will pay $70 million in fines for illegal and deceptive credit card practices.

  Consumer

  Jul 21, 2015