Concert Ticket Scams

• Alan Cross: How does the secondary market for concert tickets work?

  Over $8 billion worth of concert tickets are sold on the secondary market each year. How is that even possible? You may be surprised.

  Commentary

  Jan 28, 2018
  
• Alan Cross: Squinting to peek through that opaque box office window

  For now, the concert ticket box office will remain a big black box. Here’s why.

  Commentary

  Jan 21, 2018
  
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• Alan Cross: Why is it so hard to buy concert tickets? It’s complicated

  Buying concert tickets can be one of the most frustrating of all consumer transactions. But why? The answer is far more complex than you might imagine.

  Commentary

  Jan 14, 2018