Information Commissioner Caroline Maynard tells Parliament that 'a change of course' is 'urgently needed' at the RCMP on access to information.

Caroline Maynard would like another 20 to 25 investigators to bolster her current roster of 62 people who look into complaints from dissatisfied information-seekers.

The information commissioner is responsible for handling complaints from Canadians who have difficulty obtaining government records under the Access to Information Act due to delays or the refusal to release files.