The commission says most of the temporary wholesale rates set in 2016 remain in effect, except for a mark up charged by phone companies.

The company sent emails to its customers Wednesday warning it would be increasing the price of its internet data packages by $10 a month beginning Oct. 1, calling the move "a difficult decision."

Canada's 10 largest internet service providers will be required to make their pricing and contract terms easier to understand under a new mandatory code of behaviour that went into effect Friday.