'I didn’t pay $2,100 for a voucher. I paid $2,100 for a vacation and they weren’t providing that. I wanted my money back,' Summer Barger said.

A Calgary couple is upset over an airline's cancellation policy during COVID-19. However, Canadian airlines do not have to offer refunds; just credit.

Air Canada decided to honour the original boarding offer given to a Toronto man who was compensated for getting bumped off an overbooked flight then later told the voucher amount was issued in error.